Platform Engineer, Speak

• 7+ years of experience in SRE, DevOps, or infrastructure-focused engineering roles, ideally with experience leading or mentoring others
• Strong experience with GCP, Kubernetes, Terraform, Node.js, Python, PostgreSQL, Redis, and observability tooling like Prometheus and Sentry
• Proven track record of improving reliability, scaling systems, and reducing incident frequency and severity with high traffic systems
• Strong incident management and root cause analysis skills—you know how to lead under pressure
• Experience building and maintaining CI/CD pipelines and deployment safety tooling
• Strong systems thinking, with the ability to identify failure points and proactively harden services
• Deep sense of ownership and a desire to make infrastructure a force multiplier for the rest of the org

Desirable

• As a Platform Engineer at Speak, you’ll be the driving force behind the reliability and resilience of the systems that power our global language learning experience
• You’ll lead efforts to scale our infrastructure, harden our platform, and ensure that our services are fast, available, and reliable for millions of users around the world
• You’ll work across our stack—from Kubernetes on GCP to our Node.js APIs, Postgres, and Redis —building robust infrastructure and operational tooling
• You’ll own incident response, observability, and SLOs while embedding a culture of reliability throughout the engineering org
• Speak is growing rapidly, and we’re pushing our systems harder every day
• This is a unique opportunity to shape the future of our platform as we scale to the next 10x of users
• Own the reliability of Speak’s infrastructure across GCP, Kubernetes, and our Node.js/Postgres stack
• Lead response for P0/P1 incidents, drive postmortems, and ensure we’re learning from every outage
• Improve observability, alerting, and on-call processes so we catch issues before users do
• Define and drive adoption of SLOs/SLAs for core systems and services
• Build tools and frameworks to make reliability easier for product engineers—think safer deploys and infrastructure automation
• Collaborate cross-functionally with Product, Engineering, and ML teams to ensure reliability is baked into everything we build
• Set short term and long term roadmaps to ensure stability for our growing userbase
• Be a thought leader and coach around SRE principles—blameless culture, operational maturity, and continuous improvement