Infrastructure Lead, Speak

• 7+ years of experience in SRE, DevOps, or infrastructure-focused engineering roles, ideally with experience leading or mentoring others
• Strong experience with GCP, Kubernetes, Terraform, Node.js, Python, PostgreSQL, Redis, and observability tooling like Prometheus and Sentry
• Proven track record of improving reliability, scaling systems, and reducing incident frequency and severity with high traffic systems
• Strong incident management and root cause analysis skills—you know how to lead under pressure
• Experience building and maintaining CI/CD pipelines and deployment safety tooling
• Strong systems thinking, with the ability to identify failure points and proactively harden services
• Deep sense of ownership and a desire to make infrastructure a force multiplier for the rest of the org

Desirable

• As an SRE Engineer, Lead at Speak, you’ll be the driving force behind the reliability and resilience of the systems that power our global language learning experience. You’ll lead efforts to scale our infrastructure, harden our platform, and ensure that our services are fast, available, and reliable for millions of users around the world
• You’ll work across our stack—from Kubernetes on GCP to our Node.js APIs, Postgres, and Redis —building robust infrastructure and operational tooling. You’ll own incident response, observability, and SLOs while embedding a culture of reliability throughout the engineering org
• Speak is growing rapidly, and we’re pushing our systems harder every day. This is a unique opportunity to shape the future of our platform as we scale to the next 10x of users
• Own the reliability of Speak’s infrastructure across GCP, Kubernetes, and our Node.js/Postgres stack
• Lead response for P0/P1 incidents, drive postmortems, and ensure we’re learning from every outage
• Improve observability, alerting, and on-call processes so we catch issues before users do
• Define and drive adoption of SLOs/SLAs for core systems and services
• Build tools and frameworks to make reliability easier for product engineers—think safer deploys and infrastructure automation
• Collaborate cross-functionally with Product, Engineering, and ML teams to ensure reliability is baked into everything we build
• Set short term and long term roadmaps to ensure stability for our growing userbase
• Be a thought leader and coach around SRE principles—blameless culture, operational maturity, and continuous improvement