Account Director, Pendo
Enterprise Strategic Sales
$280-355k
OTE
Plus equity
Digital adoption and product experience solutions
Job no longer available
Digital adoption and product experience solutions
501-1000 employees
Job no longer available
$280-355k
OTE
Plus equity
501-1000 employees
Company mission
To elevate the world's experiences with software.
Role
Who you are
- You must have a proven track record of exceeding quota with tenacity, great attitude, accountability, high energy, integrity, and discipline
- You are proficient in selling enterprise software, with a preference for experience in emerging SaaS solutions
- Have demonstrated aptitude in cultivating relationships with senior executives across Global 1000 organizations, spanning both line-of-business and IT domains
- Track record of success & expertise in Strategic Account sales, managing a small number of large global customers
- You have Established proficiency in effectively overseeing a substantial and diverse sales opportunity pipeline as part of a collaborative team
- Exceptional proficiency in communication (both written and verbal), interpersonal abilities, and delivering impactful presentations
- You are able to distinguish between productive activity and tangible results; demonstrate a strong and diligent work ethic
- Capable of working autonomously while fostering effective collaboration within the Pendo team
- Experience with Sales tools including Salesforce, Clari, Looker, DocuSign
- Experience or strong understanding of MEDDIC and/or Force Management Methodology
What the job involves
- As a Strategic Account Director, you will be responsible for driving revenue growth through existing accounts within your territory
- You will play a leadership role in executing our sales strategy to expand a defined set of enterprise accounts rapidly
- You will be responsible for driving executive engagement selling solutions and services that deliver significant value to our customers
- Execute a complex, value-based sales process encompassing multiple groups within your accounts
- Develop new business opportunities by analyzing and proactively targeting high-value needs across multiple functions and business lines
- Effectively articulate Pendo’s unique business, solution, and functional value
- Build executive awareness, sales pipeline, and bookings growth in accounts
- Define account strategies that enable sales velocity by partnering with Solutions Engineers, Customer Success Managers, and Emerging Account Directors
- Effectively forecast sales opportunities while tracking and using critical metrics that predict sales success
- Track all relevant sales activity using the company's Salesforce CRM platform
- Other duties as assigned
- Travel as needed
Our take
Developing a new software application is a complex process, often fraught with challenges such as bugs and user dissatisfaction. Without a standardised system for feedback, developers may struggle to identify and address issues effectively, relying solely on dissatisfied emails from customers.
Pendo offers a digital platform designed to analyse user experiences, gather bug reports, and engage with consumers to ensure customer retention. With a suite of tools including product journey analytics, surveys, and user feedback, Pendo empowers developers to enhance software usability and resolve issues efficiently.
Amidst a competitive software landscape, Pendo has demonstrated significant growth in 2022, boasting a 40% increase in customers paying over $100,000 annually and securing 17 new Fortune 500 clients. Despite navigating global economic uncertainty with a renewed focus on fiscal efficiency, Pendo remains steadfast in its goal of achieving an IPO in 2024.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2021
$110m
GROWTH EQUITY VC
Jul 2021
$150m
SERIES F
Total funding: $468.3m
Company benefits
- Happier workdays: Add a little fun to your work day with Pendo board game night, team karaoke, ping pong, weekly catered lunch, or a local brew on our rooftop deck
- Health and wellness benefits: Generous health and wellness plans designed to meet the needs of you and your family, including medical, dental, vision, and mental health benefits
- Paid parental leave: Up to 16 weeks of paid parental leave, and a flexible schedule upon your return to help you make the most of those special moments
- Learning and development: In-house management development classes, guest speaker lunch and learns, and select conferences help keep talent sharp
- Flexible work hours and PTO: Enjoy the benefits of a flexible time off policy, flexible work hours, and paid parental leave
- Global offices: Work across the globe in the cities that we love: Raleigh, San Francisco, New York, Herzliya, Tokyo, Sydney, London, and Sheffield
Company HQ
Downtown, Raleigh, NC
Leadership
Todd Olson
(CEO)Todd studied at Carnegie Mellon before spending 7 years as an MBNA Developer and co-founding Cerebellum. After 5 years, they served as VP of Product Development at TogetherSoft and worked at Borland and 6th Sense Software. They left their role of 4 years at Rally Software Development to found Pendo.io in January 2014.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job