Executive Assistant, Shieldpay
1 day a week in office
Digital payment solutions
Be an early applicant
Digital payment solutions
21-100 employees
Be an early applicant
1 day a week in office
21-100 employees
Company mission
To become the trusted payment rails for the professional services sector, and a company that people love to work for.
Role
Who you are
- Our team is filled with ambitious, curious and entrepreneurial people. We hire and nurture inquisitive, creative minds looking to flourish in a supportive and collaborative environment
- Shieldpay is seeking a highly organised and proactive Executive Assistant to join our dynamic and fast-growing team
- Proven experience as an Executive Assistant or in a senior administrative role, with a strong track record of supporting C-level executives in fast-paced, high-growth environments. You are adept at navigating complex schedules, high expectations, and the dynamic priorities of executive leadership
- Outstanding organisational and multitasking skills, with a meticulous attention to detail that ensures nothing is missed. You are able to juggle multiple responsibilities simultaneously while maintaining a consistently high standard of work
- Exceptional communication skills, both written and verbal, with the ability to represent the CEO and the company to internal and external audiences with professionalism and confidence. You bring a high level of emotional intelligence, knowing how to tailor your style to different stakeholders and situations
- A proactive, self-starting mindset, where you consistently anticipate the needs of the CEO and leadership team, solve problems before they escalate, and stay two steps ahead. You bring solutions, not just problems
- Experience working in a tech-driven or startup environment is a strong plus, giving you a familiarity with fast decision-making, lean teams, and rapid change where flexibility and adaptability are key
- High proficiency with modern productivity and collaboration tools, including Microsoft Office (Word, Excel, PowerPoint), Slack, Lucid, Teams, and any other relevant platforms that support efficient, digital-first ways of working
- A calm, positive, and unflappable attitude, even in high-pressure situations. You are the steady hand who brings composure and reassurance, helping the executive team focus on what matters most
What the job involves
- This is a unique opportunity to work closely with the CEO, providing high-level support that enables the team to focus on driving strategic growth and innovation
- If you're passionate about working in a mission-driven fintech environment, thrive under pressure, and have a knack for anticipating needs before they arise, we want to hear from you
- Act as a trusted gatekeeper and strategic partner to the CEO, expertly managing their calendar, prioritising appointments, coordinating complex travel itineraries, and handling all communications to maximise their effectiveness and time
- Prepare high-quality materials for internal and external meetings, including board decks, briefing documents, agendas, and follow-up action points, ensuring
- The CEO is fully briefed and meetings are well-structured and productive
- Liaise with senior leaders, board members, and external stakeholders on behalf of the CEO with the utmost professionalism and discretion, fostering strong relationships and maintaining Shieldpay’s reputation for excellence
- Provide general administrative and operational support to the wider Executive team, helping coordinate leadership meetings, tracking key actions, and ensuring smooth communication and collaboration across departments
- Assist with project management across key initiatives, ensuring deadlines are met by tracking deliverables, coordinating with cross-functional teams, and proactively identifying and mitigating risks or roadblocks
- Help manage the CEO’s priorities, ensuring daily activities, meetings, and strategic initiatives remain aligned with Shieldpay’s broader business goals, and providing the CEO with critical insights and updates to inform decision-making
- Support the planning and execution of company-wide events and offsites, managing logistics end-to-end — from venue sourcing and travel coordination to budgeting, scheduling, vendor management, and on-site support — to deliver memorable and impactful events for all employees
- Manage office facilities, overseeing day-to-day maintenance and repairs, liaising with building management, maintaining inventory of office supplies and equipment, and ensuring the workplace environment is welcoming, efficient, and compliant with health and safety standards
- Handle sensitive information with the highest degree of confidentiality and integrity, exercising sound judgment and maintaining trust at all times when dealing with executive communications, personnel matters, and commercially sensitive topics
Salary benchmarks
Our take
In today's fast-paced digital world, we are accustomed to handling most aspects of our lives with a tap or swipe, from personal transactions to corporate dealings. However, while speed is crucial, security remains paramount, especially with the rise of digital fraud. Consumers and businesses alike demand that their financial transactions be safeguarded from potential threats.
This growing need for both speed and security is where Shieldpay steps in. The platform quickly positioned itself as a leader in securing high-value digital transactions by offering businesses and individuals an efficient, cost-effective solution for creating instant digital escrow payments, all while ensuring robust protection.
Shieldpay meets these dual demands by providing a secure payments solution that verifies the identities of all parties involved. This ensures that funds are only transferred as intended, offering peace of mind to both everyday consumers and businesses, particularly in sectors like corporate and property transactions. With substantial backing and partnership with leading companies, Shieldpay's potential for growth and expansion is massive.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jun 2018
$6.4m
SEED
Aug 2017
$5.6m
SEED
Total funding: $12m
Company benefits
- 28 Days Holiday: Relax and recharge with our enhanced allowance, plus UK bank holidays
- 4 You Days: Life can be tough. For these days employees can take a You Day each quarter, on short notice
- Hybrid Working: We value in-person collaboration. Our people are in the office multiple times a week
- Flexible Working: We are pleased to treat our employees like adults and judge them on the work they do not the hours they work
- Pension Contribution: Group Personal Pension Plan where employees contribute 5% and we contribute 5%
- Personal Development: We invest in our people, as well as yearly budget we offer external development
- Private Medical: With no financial excess and pre-existing coverage from an industry leader in physical and mental health
- Life Assurance: Our employees can rest assured that their loved ones will be supported should the worst happen
- Menopause Support: We’ve teamed up with Balance, who support those affected by all stages of the menopause
- Enhanced Allowances: From maternity leave to eyecare, we don’t just offer the basic – we make sure that we are able to go the extra mile
- Season Ticket Loans: It may not have had a big take-up during the pandemic but it’s there if our people need it
- Compassionate and Sick Leave
Company HQ
City of London, London, UK
Leadership
Sophie Condie
(CEO)Joined Shieldpay in 2021 as a Group Operations Director before becoming COO in 2022 and CEO in 2024. Previously an Operations Lead at Form3 Financial Cloud and A Team Leader in Cash Management at Barclays Corporate Banking.
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