Account Coordinator, Constrafor
$70-75k
+ Equity
Construction productivity software & financial services
Open for applications
Construction productivity software & financial services
21-100 employees
Open for applications
$70-75k
+ Equity
21-100 employees
Company mission
To set new standards of productivity and cost-efficiency for the construction industry through its productivity and financial services platform.
Role
Who you are
- 1+ years of experience in B2B sales or customer service, preferably within the financial services industry
- Ability to manage a portfolio of 20-30 clients at any given time
- Excellent communication and relationship-building skills
- Strong organizational skills
- Results-oriented mindset with a bias towards action
- Ability to analyze client needs and tailor solutions to meet their specific requirements
- Self-motivated with a drive to exceed targets and deliver exceptional customer service
- Understanding of financial concepts such as cash flow management or receivable financing is a plus
What the job involves
- We are looking for a proactive and results-oriented Account Coordinator to join our team
- The ideal person will be responsible for cultivating strong relationships with our existing subcontractor clients while helping expand the participation of our Early Pay Program
- You will collaborate closely with sales, credit, and finance teams to streamline workflows, implement best practices, and maximize customer growth
- The Account Coordinator will play a crucial role in supporting our account management team and ensuring the smooth operation of our customers
- Serve as the primary point of contact for existing clients utilizing Constrafor's Early Pay Program
- Prepare and process client requests accurately and efficiently
- Cultivate strong, long-lasting relationships with SMB subcontractors
- Assist in resolving any issues or concerns raised by clients in a prompt and professional manner
- Educate clients on the benefits and features of the Early Pay Program, addressing any questions or concerns they may have
- Collaborate with internal teams to ensure seamless ongoing support for our clients
- Monitor client satisfaction and identify opportunities for expanding the usage of our EPP product
- Stay informed about industry trends, regulatory changes, and competitive offerings to effectively position Constrafor's Early Pay Program in the market
Application process
- Plus equity
Our take
Large construction projects take a long time to finish, and subcontractors can get caught up in the flow of money, waiting up to 80 days to be paid by general contractors. Such situations not only lead to project delays but also impose the burden of financing their project segments onto subcontractors. However, Constrafor has set out to change this through its SaaS construction procurement platform.
The platform streamlines information and documentation for how general contractors work with subcontractors, and assumes the risk for the subcontractor invoice - freeing up cash flow. The general contractor then reimburses Constrafor for the invoice, with the company making its money by taking in about 2% of the value of the invoice.
Its a valuable offering, and Constrafor finds itself in substantial demand, standing out for offering tailored solutions that are designed and developed on behalf of these companies. With good funding at its back, the company can continue elevating its operations as it continues to support pivotal aspects of the construction process.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2024
$14m
SERIES A
Apr 2023
$7.5m
EARLY VC
Total funding: $29.2m
Company benefits
- Opportunity for equity ownership in Constrafor
- Hybrid work
- Medical, dental, and vision insurance for you and your dependents
- Generous PTO
- Collaborative and innovative work environment that values your input
- Opportunity to make a significant impact in a growing tech company
Company HQ
Chelsea, New York, NY
Leadership
Anwar Ghauche
(Co-Founder)Experience as Senior Consultant of Booz & Company from 2010 to 2013. Investment Analyst for QVT Financial LP from 2015 to 2018.
Douglas Reed
(CTO & Co-Founder)Strategic Advisor at Attorney Alert. Former CTO of TrueFacet and Lead Platform Developer at Honest Buildings.
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