Solutions Architect, Blink
$130-160k
+ bonus + equity
3 days a week in office
Enterprise app that empowers frontline workers
Be an early applicant
Enterprise app that empowers frontline workers
21-100 employees
Be an early applicant
$130-160k
+ bonus + equity
3 days a week in office
21-100 employees
Company mission
Blink's mission is to empower frontline workers to maximise their impact.
Role
Who you are
- 5+ years of project management experience in B2B software implementation, Technology consulting or SaaS business environments
- Experience working with offshore or remote engineering teams
- Proven track record in customer-facing technical roles
- Experience in troubleshooting customer issues - managing issue mitigation and closure
- Deep understanding of:
- Enterprise application landscape
- Application and identity architecture
- Data relationships and dependencies
- SaaS protocols and integrations
- APIs (SCIM 2.0 / REST)
- User authentication flows (OAuth, SAML)
- Familiarity with one or preferably several of:
- Web development (JavaScript, HTML, frontend frameworks)
- Mobile development (iOS, Android)
- Backend development (Java, C#, Node.js, Python)
- IP-based real-time communications
- Knowledge of core application security principles
- Bachelor's degree in Engineering, Computer Science, MIS, or comparable field preferred
What the job involves
- We’re looking for a Solutions Architect who thrives at the intersection of technology, people, and problem-solving. In this role, you’ll shape how our customers bring Blink to life — designing smart, scalable solutions that make a real impact from day one
- You’ll work closely with customers, our customer-facing teams, and our engineers, acting as the technical glue that turns ambitious ideas into successful implementations
- If you love translating complex requirements into elegant solutions, leading projects with confidence, and helping customers get maximum value from innovative technology, you’ll feel right at home here
- Serve as the primary technical lead from pre-sales through to implementation and into Customer Success
- Scope and define technical solutions based on complex customer requirements
- Liaise with Product and Engineering to offer innovative solutions to customer business challenges and help drive Product roadmap initiatives
- Deliver impactful technical presentations, documentation, tutorials and self-service resources to prospective and existing customers
- Respond to technical components of RFPs
- Plan, track, and oversee technical project timelines and specifications: conducting regular projects status meetings, managing risks and proactively addressing technical challenges
- Understand and lead customers through complex testing cycles
- Collaborate cross-functionally with Sales, Implementation, Customer Success, Support, Product and Engineering teams
Our take
Apps catering to frontline workers are seeing a surge of interest in the market these days, as businesses finally start to wake up to using tech to better connect with these employees, and investors eye up an interesting and new growth opportunity in enterprise IT.
Blink’s particular approach has been to try to create a user interface, and functionality, that caters both to asynchronous activities as well as real-time information, the idea being that front-line workers are most likely not going to be looking at the app continuously throughout the day, so the priority for making sure important things surface when they do is especially higher.
Blink was founded in London — where it has found strong traction with metropolitan bus networks and the NHS (where thousands of frontline workers in clinical and nonclinical roles are on Blink).
Now Blink is HQ’d in New York in an attempt to focus on the U.S. market. There are an estimated 2.7 billion people working on the front line according to the company, so there’s a fair amount of room for growth despite an increasingly competitive landscape with well-funded projects like Justworks, Workplace from Meta and When I Work.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Employee endorsements
Intelligent people
"There are some really smart people here who can process information quickly. There's an expectation that one is able to be self-solving while also..."
Funding (last 2 of 3 rounds)
Nov 2021
$20m
SERIES A
May 2020
$11.1m
EARLY VC
Total funding: $31.7m
Company benefits
- Generous equity allocations with significant upside potential
- All the traditional benefits such as Health Insurance (AXA Health), Ride2Work and Pension schemes
- Ability to grow, learn and solve a variety of challenges, working in a supportive environment with smart, driven people
- Office fridge filled with snacks and drinks, regular team lunches and socials
- The opportunity to be part of something impactful, large-scale, meaningful & fulfilling
- 20 days holiday
Company values
- Always aim to delight - Own the outcome and exceed expectations
- Move fast and think big - Be curious, inquisitive and set the agenda
- Be a positive catalyst - Inspire positive change with a helpful attitude
- Never stop learning - We thrive when sharing knowledge and supporting each other
Company HQ
Barbican, London, UK
Articles
Leadership
Sean Nolan
(CEO)Previously worked as Network & Security Engineer at Morse for 2 years and co-founded Tomorrow Communications
Salary benchmarks
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Diversity, Equity & Inclusion at Blink
Blaise Daldin (Sourcing Lead)
- We know there’s much more to be done, and are actively invested in driving deep, meaningful change towards broader representation in our workforce. All leaders and employees involved in the hiring process will undergo inclusion and unconscious bias training, while looking to support and partner with diverse communities and networks at every opportunity.
- Diversity and inclusion remain our #1 priority as the team continues to grow. We’ve added new recruitment initiatives over the past six months to attract a wide range of applicants that generates a diverse shortlist for every new role. We’ve also reviewed our employer branding and advertising to ensure content and language are inclusive throughout. So far, this has improved our gender balance by 20%:
- Blink is committed to nurturing a culture of belonging that celebrates diversity in all its forms – and encourages employees to bring their whole selves to work.
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