Sales Associate, Wayfair
Design Expertise
$19.55-$22.85/hr
Office located in Dedham, MA
A global online homeware marketplace
Be an early applicant
A global online homeware marketplace
1001+ employees
Be an early applicant
$19.55-$22.85/hr
Office located in Dedham, MA
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- 2+ years of sales experience, some of it with high price-point products (preferably in a design related environment)
- Experience in design such as interior, architectural, graphic, with a clear understanding of design principles (spatial planning, fabric selection, styles and trends, etc)
- Passion for design, great customer service and a drive to exceed sales targets
- Strong organization, self-motivation, communication and relationship management skills
- Technical acumen to learn necessary software; proficiency in Google Suites and/or Microsoft Office applications preferred
- Prefer experience leveraging CRMs/POS/ and design software such as AutoCAD, Sketchup, Revit, etc. Proficiency in Google Suites and/or Microsoft Office applications preferred
- Demonstrated ability to work within a team sales environment
- Track record of thriving in a fast paced and changing environment
- Bachelor’s degree or college diploma equivalent preferred
- Ability to work a flexible schedule, including nights, weekends, and holidays
- While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee frequently is required to handle, or feel and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. The employee must regularly, frequently or occasionally lift and/or move up to 50 lbs
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
What the job involves
- Provide an authentic, friendly customer experience that exemplifies our Wayfair commitment to relentless customer focus
- Leverage your interior design and sales expertise in the home furnishings space to help our customers navigate through their design needs and purchases
- Manage virtual and in-store design appointments (including preparation of design deliverables, product curation, and follow up)
- Utilize sales analytics and design software tools and applications to drive store profitability and growth in a way that supports the success of the overall brand (moodboards, space plans, 2d/3d room views)
- Share your expertise in fabric & finishes, bringing awareness to performance, texture and durability characteristics as well as market trends using digital and physical swatches
- Efficiently manage your time in design appointments and sales floor interactions by prioritizing the customer experience while keeping communication open with leadership
- Meet or exceed sales and customer satisfaction targets, and other established KPIs
- Participate in operational store activities as needed: bringing new products to the floor, floor sets, replenishment and substitutions
- Bring a willingness to share innovative ideas and solutions to continuously improve team operations
- Engage in a high energy, focused and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Company HQ
Prudential / St. Botolph, Boston, MA
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 66 more jobs at Wayfair