Manager of Solutions Engineering, Omada Health
$171.6-224.3k
Salary is dependent on location. Plus annual cash bonus and stock options
A digital-first chronic care provider
Open for applications
A digital-first chronic care provider
501-1000 employees
Open for applications
$171.6-224.3k
Salary is dependent on location. Plus annual cash bonus and stock options
501-1000 employees
Company mission
To inspire lasting health changes that change lives.
Role
Who you are
- 5+ years of experience managing complex projects and technical solutions, with an emphasis on providing strategic insights for scalability and business process automation
- At least 2 years of experience in a leadership role, with a proven record of offering strategic guidance and successfully collaborating with cross-functional teams
- Strong advisory capabilities with a demonstrated ability to identify scalability challenges and collaboratively drive business process improvements across product, engineering, and client engagement teams
- Demonstrated ability to proactively apply AI (Artificial Intelligence), LLMs (Large Language Models), or RPA (Robotic Process Automation) to enhance business processes, drive efficiency, and establish automation
- Experience driving effective organizational change management by empowering operational teams through training and tooling
- Proficient in designing and implementing comprehensive technical solutions, optimizing team capacity to focus on high-impact strategic roles and initiatives
- Excellent problem-solving and communication skills to clarify roles, streamline internal processes, minimize escalations, and create strong internal and external partnerships
- Proficient knowledge of SQL and business intelligence tools and environments
What the job involves
- We seek a proactive engineering manager with expertise in AI & automation to lead our evolving Solutions Engineering Team. This team plays a crucial role in evolving our B2B capabilities and overseeing technical implementations for a diverse range of customers and partners
- Your leadership will be pivotal in directing the Solutions Engineering Team to focus on scalability, business process automation, and advisory roles to ensure successful customer and alliance implementations. By positioning the team as a strategic partner rather than reactive support, you'll engage with cross-functional teams to drive forward scalability and operational efficiency goals
- Lead and develop the Solutions Engineering Team to excel in advisory roles, ensuring success in customer and alliance implementations by providing in-depth system and process expertise
- Identify and drive opportunities to leverage automation, AI, LLMs, automation and self-service tools to scale customer implementation procedures and empower internal operational teams to be more self-reliant and informed
- Leverage your technical expertise to evaluate the best approach to solve a given problem, whether that is product customization, off-the-shelf tooling, or a mix of both
- Build strong relationships with Omada’s client-facing teams, aligning strategic objectives to support resource planning and optimizing the team’s capacity for advisory and implementation focus
- Act as an external facing technical consultant for key implementations and projects; Lead technical implementation discussions with Omada and the customer’s technical teams
- Build strong relationships with internal product and engineering teams to proactively influence product roadmaps and operational strategies, utilizing insights gained from advisory roles
Our take
Health tracking apps help people to analyze their health data and provide passive notifications and reminders based on their activities. However, these notifications are easy to ignore, and do not have any form of medical authority.
Omada Health offers various virtual health programs that cover areas such as diabetes, weight management and hypertension. As opposed to receiving notifications based on their health, Omada shares real-time health data with both patients and healthcare professionals to increase commitment levels to health tracking apps.
The startup claims that this human-interaction from healthcare professionals within a health tracking framework increases the likelihood of a positive outcome by 250%. Omada currently uses more than a billion data points recorded from 550,000 patients, aiming to use this data to broaden strategies within medical communities.
Freddie
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Feb 2022
$192m
SERIES E
May 2020
$57m
LATE VC
Total funding: $448.6m
Company benefits
- Remote first
- Flexible vacation
- Wellness days
- Parental leave
- Omada program
- Resources to thrive
- Meeting-free days
Company HQ
Financial District, San Francisco, CA
Leadership
Adrian James
(Member of the Board of Directors & Co-founder)Studied Mechanical Engineering at Stanford. Was a Mechanical Engineer with Risse Racing, Edge Innovations, and Plantas Eolicas. Worked at IDEO for over 9 years, leaving as Domain Lead. Is a Board Member of Moving Analytics.
Sean Duffy
(Co-founder & CEO)Studied Neuroscience at Columbia, and MBA in Healthcare from Harvard. Was a Nurse Assistant at Straub Hospital. Worked at Google for 2 years in People Analytics. Was a Health & Wellness Domain Specialist at IDEO. Editor of Medgadget for 4 years. Current Founder of Excel Everest.
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