Principal Product Manager, Lime
Rider Growth/Loyalty
$143-240k
More information about location
Electric bike and scooter rentals
Be an early applicant
Electric bike and scooter rentals
1001+ employees
Be an early applicant
$143-240k
More information about location
1001+ employees
Company mission
To build a future where transportation is shared, affordable and carbon-free.
Role
Who you are
- The ideal candidate is a subject matter expert with significant experience in either Growth or Loyalty, and thrives in a dynamic startup environment, adept at solving immediate challenges while keeping an eye on long-term strategy
- If you're passionate about building, scaling, and contributing to a forward-thinking organization, this is your opportunity to make a significant impact
- Minimum 10 years of experience in product management within a tech or startup environment
- Proven track record of managing and launching successful consumer-facing Growth or Loyalty products
- Strong analytical and problem-solving skills
- Excellent communication and team collaboration abilities
- Bachelor’s degree in Business, Engineering, Computer Science, or related field
Desirable
- Experience in mobile app development and UX/UI design
- MBA or advanced degree in a related field
- Prior experience and comfort in a fast-paced, scaling startup environment
- Previous Mobility or Transportation experience is a plus
What the job involves
- We are on the lookout for two product leaders to join our innovative Rider team: a Principal Product Manager, Rider Growth and a Principal Product Manager, Rider Loyalty
- In these pivotal roles, you'll join the Rider experience team, playing a key role in enhancing and revolutionizing the customer experience through our mobile app and other customer-facing platforms
- Lead the development and optimization of Lime's mobile application to build an amazing rider experience that makes it easy to get started on Lime and want to keep coming back
- Drive continuous improvement of the rider journey, focusing on usability and satisfaction
- Be the voice of Riders, analyzing user feedback, customer research and market trends to inform product strategy and roadmaps
- Collaborate cross-functionally with engineering, design, and marketing teams to implement new features
- Manage the entire product lifecycle from conception to launch and post-launch analysis
- Prioritize product backlog and development efforts to align with business goals
- Establish and track key performance indicators to measure product success
Our take
In recent years, electric-powered mobility companies have attracted an extraordinary amount of interest and funding, in part due to rising eco-friendly sentiment, and in part because of the race to "find the next Uber". Lime is one such company, that has rapidly scaled across multiple geographies to be a key player in the fight for market leadership.
Lime, along with its competitors, has had to grapple with regulation in many of its target markets, but nonetheless has steadily increased its footprint. Since its launch, the company has facilitated millions of trips, making it one of the biggest companies of its kind. Interestingly, the CEO has stated that "cars are our true business rivals—not other scooter companies", suggesting that its biggest business challenge will be to get families to give up their second cars.
With a presence that spans an impressive number of regions - most recently Lime has begun operating in Qatar - the company has cemented itself in the micromobility market, and stands to profit from the increasing popularity of these types of services. Across 2022, a substantial increase in ridership enabled Lime to achieve a "full profitable year", with suggestions it will pursue an IPO in the near future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2021
$523m
CONVERTIBLE
May 2020
$170m
SERIES E
Total funding: $1.5bn
Company values
- Win together: We’re all on this ride, together. We put the company’s interests ahead of our market, and our function. We speak up, ask difficult questions and suggest solutions for the good of all. We compete externally, not internally
- Obsess about our customers: We innovate on behalf of our customers - riders, cities, and operators - and strive to understand them on a local level. We walk in their shoes and seek new ways to delight them
- Prioritize financial discipline: We act as owners. We succeed by making disciplined investments and smart financial choices. We recognize that constraints drive creativity
- Raise the bar: We consistently deliver top results. Yesterday’s wins are tomorrow’s expectations. We are always innovating to achieve the impossible and set a new precedent
- Celebrate our differences: We seek out different perspectives, life experiences, and ideas because diversity makes our work and teams better. We create an inclusive environment where everyone can be themselves
- Build great teams: We develop top talent because they are foundational to Lime's success. We treat every new hire, promotion, and performance conversation as an opportunity to cultivate strong trams
- See clearly, with optimism: We are clear-eyed about our challenges, and know that with planning, team work, and execution, we can tackle anything
- Challenge because we care: We are direct and honest with one another, and seek truth over personal victory. We lead with curiosity and listen with an open mind
- Boldly commit: We encourage debate, but once a decision is made, we commit fully by doing everything we can to achieve our goal
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Toby
(Board Advisor)Founder and CEO of ZERO&. Was a Marketing Manager at Pepsi for 6 years before doing an MBA at Berkeley. Moved into consulting and VC for 5 years before starting Lime.
Brad
(Chairman)VP of Business Development at Tencent for 8 years. Managing Partner of a VC firm for 3 years, where he worked with Toby. Has an MBA from Berkeley.
People progressing
Joined in 2018 as a Data Analyst Intern before quickly becoming a Data Analyst. They left the company in 2020 but returned in 2021 as a Software Engineer.
Diversity, Equity & Inclusion at Lime
- Feeling accepted, celebrated, and supported comes standard when you work at Lime. Our Employee Resource Groups bring us together based on shared experiences. They include; lime Able, Parents@lime, Womxn@lime, lime Pride, and more.
Share this job
View 16 more jobs at Lime