Partner Development Associate, Loop Returns
$48.6-72.6k
This position is also eligible for an annual commission (expected to be 35% of your base salary) & equity
Exchange and returns platform for Shopify brands
Be an early applicant
Exchange and returns platform for Shopify brands
201-500 employees
Be an early applicant
$48.6-72.6k
This position is also eligible for an annual commission (expected to be 35% of your base salary) & equity
201-500 employees
Company mission
Loop Returns' mission is to make merchants successful while helping people become more mindful of how they consume by providing seamless product returnal, exchange, and logistics services.
Role
Who you are
- You will need to be able to work independently on multiple projects, be a self-starter, and a quick learner
- You will need to have a deep understanding of the value of Loop’s platform and the positive impact it can have on our partners and their customers
- 1+ years of marketing, sales, or partnerships experience
- We would be thrilled to hear from you if you’ve worked in B2B SaaS or ecommerce (or both!) in the past
- Proven ability to hunt leads, outbound and proactively engage external stakeholders
- You’re a phenomenal communicator and have created exceptional partnerships with your internal partners, quickly becoming one of their favorite people to work with
- You have strong troubleshooting and analytical skills combined with the desire to tackle challenges head-on
- Experience using sales and partnership tools, preferably Hubspot & Crossbeam
- You have a results-driven mindset and a willingness to go above and beyond to meet and exceed quotas
- You know the kind of team you thrive on, and can speak of the best teams you’ve been a part of and what made them so great
What the job involves
- As a Partner Development Associate (PDA), you will play a crucial role developing and supporting our partner ecosystem
- This role sits in our Partnerships team reporting to the Director of Partnerships
- You’ll be responsible for helping us find and grow critical Logistics and Agency Partners by connecting them with our merchants who are in need of their services & product while finding ways to support their clients with Loop’s industry-leading software
- The PDA will be responsible for properly sourcing, qualifying and growing our relationships with new and existing partners
- Qualify inbound partners, onboard and provide them with basic enablement, and grow and route them when relevant to Partner Managers
- Own the outbounding process to source net new logistics and agency partner relationships
- Manage a high volume portfolio of partners and engage and enable them in a 1:many approach to generate referrals from them
- Lead & optimize the process of sending merchant introductions to our partners by working closely with GTM teams to help source, qualify and introduce opportunities
- Become a subject matter expert on Loop’s partner ecosystem and the reverse logistics industry
Our take
Despite the convenience of shopping online, eCommerce brands face the significant challenge that customers are unable to try a product before they buy, and this ultimately leads to product returns. This can result in revenue and customer loss, complicated logistics, and customer dissatisfaction, problems that could be resolved by offering exchanges instead of returns.
Loop Returns provides an exchange and returns platform for Shopify brands, providing the logistic networks, automation tools, and analytics essential for facilitating seamless product exchanges. The company claims that its exchange-focus approach can help Shopify brands turn costly returns into new sales, increase customer satisfaction, and help brands contribute toward sustainable commerce.
Whilst the company will certainly face competition from alternative Shopify-integrated logistics providers, Loop Returns stands out with its unique approach of treating every product return as a potential exchange. In 2023, off of substantial funding, Lopp Returns released an app for Shopify merchants - Benchmarks - which acts as a refund comparison and analytics platform. Through this approach, the company claims that it can help brands save up to 50% of revenue on their returns, retain customers that would otherwise be lost, and prevent the wasting of products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2023
$50m
SERIES B
Jul 2021
$65m
SERIES B
Total funding: $125.5m
Company benefits
- Equity - We offer stock options as a strategy for investing in the success of our business and happiness of our team members. By offering stock options, all team members are owners and play an integral role in the long-term success of our business
- Health Insurance - We believe in taking care of your whole self, all the time. Your bases are covered with healthcare benefits–medical, dental, and vision insurance–and Loop helps with the premiums
- Flexible Paid Time Off - We have no limit on the amount of time off you can take. Use PTO to get away, move into a new place, celebrate your birthday, or whatever you need it for!
- Paid Parental Leave - We’re committed to supporting our team members during and after this significant life change. Loop offers 14 weeks of paid parental leave, plus an additional ramp-up period, so new parents can gradually transition back into their role
- Paid Holidays - 15 paid company holidays, including our very own holidays we call “Loop Days.”
- Paid Sick and Safe Leave - You’re not a machine, you’re a human—and you can only do your best work when you feel your best. Loop offers 2 weeks of paid Sick and Safe Leave to use if you are not feeling well, need to take care of a loved one, or need a mental health day
- Monthly Wellness Benefit - We value our employees' experience and support their quality of life outside work. Our wellness benefit includes reimbursements for both personal (physical/mental) and professional wellbeing
- Blended Working Environment - We believe you can do your best work when you have the flexibility to choose where and how you do it. Our Blended Working Environment is the ability to customize the way that you work through a combination of Employee Experiences (secluded, hub, office) and Work Modes (remote, hybrid, in-person). This includes a quarterly budget for use of a co-working space and budget to plan in-person or remote gatherings
- Home Workstation Benefit - We want you to be set up for success from day one, so we offer a one-time reimbursement for you to purchase or refresh anything for your work-from-home setup. We’ll also provide you with a Macbook, monitor, keyboard, and mouse
- Internet & Phone Benefit - We reimburse a portion of your phone or internet bill so you can stay connected and comfortable
Company HQ
Columbus, Ohio
Leadership
Jonathan Poma
(Board Director & Founder)Strategist at DYNAMIT from 2010 to 2013. Founder and CEO of Rocket Code from 2014 to 2018.
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