Director of People & Culture, ContactMonkey

• 8+ years of experience in HR/People Operations, including at least 3 years in a managerial role
• Mission-driven with strong communication and collaboration skills
• The ability to commute to our downtown Toronto office 2-3 days a week
• Experience working in a startup or fast-growing tech company
• Deep understanding of Employment Standards and employment equity regulations
• Thrive in a fast-paced environment who can change direction and pivot with competing priorities
• Positive can-do attitude, team player and passionate about entrepreneurship

Desirable

• As the Director of People & Culture, you will be responsible for attracting, developing, and retaining top talent while fostering a supportive and inclusive workplace environment.
• This role reports directly to the CEO and will collaborate closely with the executive team to ensure our people and culture initiatives align with our business goals and values.
• But this isn’t your regular run of the mill HR leader, there’s an ambitious twist: we want ContactMonkey to be the best place to work in Canada. And we want you to play a pivotal role in that goal
• Head and build the People and Culture team at ContactMonkey and the team around it as the company grows
• Use data and analytics to assess HR initiatives' effectiveness, identify trends, and make data-driven decisions to improve organizational performance
• Manage quarterly and annual audits for the company
• Develop and implement all policies and procedures for the People & Culture department and ensure consistency across the company
• Run performance evaluation systems, providing feedback to employees, and ensuring that performance management processes are fair and effective
• Manage compensation and benefits programs to ensure they are competitive and aligned with industry standards
• Manage a team that develops and executes day-to-day people,talent acquisition and culture initiatives encompassing all aspects of life at ContactMonkey
• Handle employee relations issues, resolve conflicts, and promote a positive work environment by working closely with managers and employees to address concerns and foster a supportive and inclusive workplace where all employees feel valued and respected
• Organize employee events, implement recognition programs, and promote diversity and inclusion initiatives
• Strategize how we continue to maintain and strengthen our culture as we grow