Partner Operations Manager, Darktrace

$127.5-150k

Salesforce

Senior and Expert level

Remote from Canada, US

AI cybersecurity solutions

Job no longer available

AI cybersecurity solutions

1001+ employees

B2BArtificial IntelligenceMachine LearningSaaSCyber Security

Job no longer available

$127.5-150k

Salesforce

Senior and Expert level

Remote from Canada, US

1001+ employees

B2BArtificial IntelligenceMachine LearningSaaSCyber Security

Company mission

To free the world from cyber disruption.

Job

Company

Role

Who you are

This role requires a hands-on, problem-solving mindset and the ability to adapt quickly to change while supporting functions like onboarding, deal support, data integrity, and escalations
If you’re innovative, thrive in dynamic environment, and are eager to make an impact, we want you on our team!
5+ years of experience in partner operations, sales operations, or a related role in high growth environment
Expertise with CRM (e.g., Salesforce), Tackle, and PRM systems
Strong organizational, analytical, and communications skills, with a knack for simplifying complex processes
Proactive, detail-oriented problem solver with the ability to juggle multiple priorities
Collaborative mindset, eager to roll up your sleeves and work with cross-functionally to drive results

What the job involves

As a Partner Operations Manager for our rapidly-growing Partner business, you will play a pivotal role in driving operational excellence and empowering our Partners and Channel Managers
You will be supporting Channel, Cloud Marketplace, and Systems Integrators partnerships
Oversee the Partner application process and maintain compliance standards across the Partner network
Develop and implement efficient onboarding/offboarding procedures for Partners and Channel Managers
Maintain accurate and up-to-date data across CRM and PRM systems through regular audits and updates
Support deal registration, pipeline management, CPQ workflows, and Cloud Marketplace private offers
Manage and prioritize Partner support cases, driving timely resolutions and identifying areas for improvement

Our take

With the rise of sophisticated cyberattacks, the need for cutting-edge defence mechanisms has never been more critical. Darktrace addresses this challenge by leveraging AI-enabled threat detection technology, enabling organisations to swiftly identify and respond to abnormal network activity.

By utilising machine learning algorithms, Darktrace allows businesses to combat a wide range of cyber threats, from data breaches to insider attacks. This safeguards their digital assets and helps them maintaining operational resilience.

The company's recent acquisition by private equity giant Thoma Bravo marks a significant milestone in its journey. The acquisition provides Darktrace with access to a strong financial partner and deep software sector expertise, positioning it to further enhance its capabilities as a leading AI cybersecurity business.

Steph

Company Specialist at Welcome to the Jungle

Company

Funding (last 2 of 5 rounds)

Sep 2018

$50m

SERIES E

Jul 2017

$75m

SERIES D

Total funding: $230.5m

Company HQ

Cambridge, UK

Leadership

Poppy Gustafsson

(CEO)

Previously a Corporate Controller at HP, a Fund Accountant at Amadeus Capital Partners and an Assistant Manager at Deloitte.

Jack Stockdale

(CTO)

Co-founded Darktrace in 2013 and has served as the CTO since.

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