Senior Manager of Product Design, Relay
CA$175.5-214.5k
3+ days a week in office
Online business banking and money management
Be an early applicant
Online business banking and money management
201-500 employees
Be an early applicant
CA$175.5-214.5k
3+ days a week in office
201-500 employees
Company mission
To help small businesses have greater financial clarity to build health, lasting businesses.
Role
Who you are
- Have significant experience leading and mentoring product designers, including managing experienced designers
- Bring exceptional design taste and judgment, with a clear point of view on what makes products feel intuitive, usable, and well-crafted
- Are deeply grounded in UX fundamentals and systems thinking, considering flows, states, edge cases, and long-term implications - not just screens
- Can clearly articulate design decisions, especially when the right answer isn’t obvious
- Are comfortable operating in ambiguity, making thoughtful tradeoffs in fast-moving environments
- Partner effectively across product and engineering around a shared vision, understanding technical constraints and implementation realities
- Are motivated by outcomes. You are product minded, and think beyond deliverables to user and business impact
- Are energized by building and improving things over time, even when the environment isn’t perfect
- Nice to have
- Experience working on complex, B2B, or systems-heavy products
- Experience scaling teams or design practices as a product organization grows
- Experience owning or evolving a design system
- Working familiarity with frontend technologies (HTML, CSS, JavaScript/TypeScript)
- Experience at a startup or scaling company
- What to expect from this role:
- This is a hands-on leadership role in a growing product organization. You’ll be trusted with real ownership, real decisions, and real tradeoffs. There will be moments of ambiguity, moments of constraint, and moments where progress isn’t linear - and that’s part of the work
- If you’re excited by the idea of raising the quality bar, developing strong designers, and shaping meaningful product experiences alongside thoughtful partners, we’d love to talk
- Research shows that women-identifying and other marginalized individuals often apply only if they meet 100% of the qualifications. But no one is a perfect match on paper. If this role excites you, we’d love to hear from you and figure out together if it’s a great fit
What the job involves
- As our Senior Manager, Product Design, you’ll lead a group of product designers across multiple product areas, raising the bar for design quality while operating in a fast-moving, scaling environment
- You’ll help ensure that what we ship is not just fast - but clear, thoughtful, and durable
- This is a role for someone who finds that challenge motivating
- Lead and support a group of product designers across multiple product areas, helping them deliver consistently high-quality, user-centered work
- Set and uphold a high bar for design quality and UX craft, providing clear, actionable feedback through critiques and coaching
- Partner closely with Product and Engineering leaders to shape problems early, make smart tradeoffs, and drive strong cross-functional collaboration
- Advocate for foundational UX improvements alongside new feature work, ensuring critical customer needs don’t get lost in the roadmap
- Ensure designs are thoughtful, feasible, and grounded in technical reality by collaborating deeply with engineering partners
- Contribute to and evolve Relay’s design systems, improving consistency, flexibility, and scalability across the product
- Balance near-term delivery with long-term systems thinking, making pragmatic decisions under real constraints
- Stay close to the work: while this is a leadership role, there may be times you’ll roll up your sleeves or step in to help move things forward
- Success in this role is measured less by volume shipped and more by design quality, team growth, clarity of experience, and product impact
Application process
- The Interview Process:
- Stage 1: A 60-minute Google Meets video call with a member of the People team
- Stage 2: A 60-minute Portfolio review & discussion via Google Meets with the hiring manager
- Stage 3: A 60-minute values & leadership conversation with a member of our Senior Leadership Team
- Stage 4: A 60-minute panel interview based on a take home assignment
Our take
Traditional banking options can feel outdated and tedious, especially if this includes in-person visits and waiting in line. This has led to the rise of online banking - but lots of smaller companies have to navigate multiple complicated applications in order to manage this business banking.
This is what Relay aims to fix. It's no-fee, online banking and money management platform looks to tackle financial complexity for SMBs. The company's goal is to fully automate the finance function using banking that deeply integrates into back-office systems. And its software is designed to affordably increase financial clarity and security, reducing the time spent on administrative tasks.
Relay is focused on its long-term goals and plans to scale up distribution and grow in sales, marketing, customer support, operations, engineering and product. The company currently serves thousands of SMBs across the US with the goal to get 100,000 small businesses over the next few years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
58% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2024
$32.2m
SERIES B
May 2021
$15m
SERIES A
Total funding: $51.7m
Company benefits
- Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary. Since 2023, 66%+ of employees have received salary increases, with multiple new team members joining just last year.
- Social connection: We believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.
- Personal and professional growth: Through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success. Even with more than half of our team joining in the last 12 months, almost 20% have received promotions in the last year alone.
- Parental leave with top-up: We offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive
- Comprehensive health benefits: Enjoy full health benefits from day one: no probation period required. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.
- Hybrid work environment: We value meaningful collaboration and connection at our Toronto office three days per week, with lunch, snacks, and beverages on us.
- Top-tier equipment: As a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.
- Flexible vacation and time off: Every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays.
- Dog-friendly space: Can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.
- Award-winning workplace: As a winner of CB Insights' Fintech 100, Deloitte Canada's Technology Fast 50, Forbes Fintech 50, and the CIX Top 10 Growth Award, Relay is a recognized innovative and high-growth company.
Company HQ
St. Lawrence, Toronto, ON
Leadership
Yoseph West
(Co-Founder & CEO)Yoseph has a range of experience including serving as the CEO at Vuru, Director of Product Engagement at Wave, and Head of Marketing at Hubdoc.
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