Customer Advocacy Program Manager, Remote
12 month Contract
$77.2-115.8k
+ Stock options
HR solutions for distributed teams
Be an early applicant
HR solutions for distributed teams
1001+ employees
Be an early applicant
$77.2-115.8k
+ Stock options
1001+ employees
Company mission
To open up the world of work for every person, business, and country.
Role
Who you are
- Proven experience in customer marketing, advocacy, or a related field, with a talent for operationalizing and communicating marketing programs
- Strong project management skills—ability to manage multiple initiatives, deadlines, and stakeholders
- Proficiency in tools like Salesforce, HubSpot, and advocacy platforms
- Experience managing customer reviews and reputation on platforms like G2, Trustpilot, and Capterra
- Fluency in English (written and spoken)
- Experience working remotely is a plus but not required
What the job involves
- The opportunity to lead a key program. Take charge of Remote’s Customer Reference Program—engage satisfied customers to share their experiences and drive sales and marketing success
- The ability to tell compelling stories. Gather, organize, and present impactful customer stories, including case studies and testimonials
- Collaborate across teams. Work with marketing and sales teams to integrate customer stories into key materials, strengthening Remote’s value proposition
- Influence on global brand perception. Manage Remote’s presence on major review platforms, monitor feedback, and help refine the company’s reputation globally
- Curate and present customer stories. Collect and organize case studies, testimonials, and other customer insights to ensure they are well-documented and effectively communicated
- Maximize the impact of customer evidence. Work with teams to integrate testimonials and case studies into sales and marketing materials, demonstrating the value of Remote’s services
- Manage Remote’s presence on global review platforms. Monitor customer reviews, respond appropriately, and use feedback to strengthen Remote’s brand and engagement
- You'll report to: Principal Customer Advocacy Manager
Application process
- Interview with recruiter
- Interview with hiring manager
- Interview with executive
- Bar Raiser Interview
- Prior employment verification check
- Please fill out the form below and upload your CV with a PDF format
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead
Our take
The number of companies switching to fully-remote set-up is booming. Aiming to capitalise on this, Remote helps companies of all sizes hire and manage international employees across benefits, taxes, payroll and compliance.
According to Remote, local and international regulations constantly change. Thus, the company's unique selling point is that its law attorneys and HR specialists are focused on supervising regulations on a daily basis and ensuring that the clients avoid expensive compliance mistakes. Remote also differentiates itself through its network of local legal entities that cover all of the countries they offer services for to ensure the clients receive the best protection in the industry. Moreover, the company offers a platform for distributed teams that makes it easy for companies to onboard and pay international contractors and employees.
Remote's history of funding - that helped secure its $3Billion valuation - has supported expansion across markets, as well as being used to expand partnerships and integrations. Further development of its tool suite can be expected, as the company pushes to be the first name in distributed HR.
Freddie
Company Specialist at Welcome to the Jungle
Insights
43% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2022
$300m
SERIES C
Jul 2021
$150m
SERIES B
Total funding: $496m
Company benefits
- Unlimited personal time off
- Paid parental leave
- Co-working allowance
- Flexible working hours
- Learning budget
- Mental health support
- Company stock options
- Home office setup
- Celebratory allowances
- Branded swag
- Other country-specific benefits
Company HQ
Fisherman's Wharf, San Francisco, CA
Leadership
Job van der Voort
(CEO)Previously Researcher at Champalimaud Foundation for 1 year and Co-Founder & CTO at JAXONS for 1 year.
Marcelo Lebre
(COO)Previously Chief Technology Officer at Faber Ventures for 1 year and VP of Engineering at Unbabel for 2 years
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