Director of Product Management, Inbenta
Conversational AI platform
Job no longer available
Conversational AI platform
101-200 employees
Job no longer available
101-200 employees
Company mission
To help organizations communicate with their customers using AI.
Role
Who you are
- Relevant experience or a bachelor's degree in a relevant field; MBA or advanced degree is a plus
- Proven experience in product management both as an individual contributor level and in a leadership role within similarly sized growth stage enterprise B2B SaaS software companies
- Experience using key product management tools, including but not limited to: Aha!, Heap, Jira, Miro, Wrike, PowerPoint, Excel, Word, and data visualization tools like Tableau or ThoughtSpot
- Deep understanding of B2B software and an interest in AI technologies
- Strong leadership and team management skills, particularly within Agile Scrum environments
- Exceptional strategic thinking and problem-solving abilities, with Agile Scrum methodology expertise
- Excellent communication and presentation skills
- Experience with Agile development methodologies, including Scrum and Kanban
- Data-driven decision-making and strong analytical skills
- Proven ability to drive product success in a high-growth environment
- Strong project management and organization skills
- Ability to speak other languages would be considered an asset, especially Spanish, French, or Portuguese
What the job involves
- As the Director of Product Management at Inbenta, you will play a pivotal role in shaping the future of the product management team and our product portfolio
- This position requires an individual who can balance a hands-on approach with effective leadership
- You will lead a small team of talented product managers and work closely with cross-functional teams to define, develop, and deliver innovative software solutions for our clients
- You will be responsible for driving product strategy, identifying market opportunities, and ensuring our products meet the evolving needs of our customers
- This is an exciting opportunity for a seasoned product management professional to make a significant impact in a rapidly growing and innovative industry
- Product Strategy: Work with Head of Product to develop and execute the product strategy, defining product roadmaps, feature sets, and release plans, while aligning with the company's business objectives
- Team Leadership: Lead and mentor a team of product managers, fostering a culture of innovation, collaboration, and accountability. This role requires both hands-on involvement in product management tasks (I.e., writing user stories, etc.) and guiding their team as a leader
- Agile Scrum Methodology and Product Development: Evolving and overseeing Agile Scrum development processes, including collaboration with engineering, product design, QA and other cross-functional teams for sprint planning, refinement, backlog grooming, retrospectives, and daily stand-ups to ensure efficient product development and timely releases. You will be hands-on in Agile processes while providing leadership to ensure adherence to the methodology
- Internal/Customer Stakeholder Management: Work closely with the customer experience team and leverage a customer-centric approach to gather customer feedback and drive product improvements, ensuring a customer-centric approach to product development
- Product Analytics & Insights: Develop a complete understanding of our customers’ digital journeys, so we can quickly improve the user experience and customer satisfaction by knowing quantitatively exactly how they are using our product and where they are running into issues
- Market Analysis: Stay informed about industry trends, market dynamics, and customer needs to identify opportunities and threats, and adjust the product strategy accordingly
- Go-to-Market Strategy: Contribute to go-to-market strategies for new product releases, working closely with customer experience and analytics team to achieve successful product launches
- Competitive Analysis: Monitor and analyze the competitive landscape to identify strengths, weaknesses, and opportunities for our products
- Financial Management: Work with Head of Product to manage the product management budget, ensuring efficient resource allocation for Agile Scrum teams
- Collaboration: Foster collaboration and communication across different departments, ensuring a unified and aligned product development process
- This role will report directly to the Head of Product at Inbenta
Our take
Inbenta is a conversational AI platform that provides natural language processing (NLP) and machine learning capabilities to businesses. It enables companies to create interactive and intelligent chatbots, virtual assistants, and knowledge management systems to enhance customer support and engagement.
Inbenta began as a consultancy when its founder, Jordi Torras, recognized that companies weren't effectively leveraging their search technologies. Over time, it evolved into the conversational AI platform that it is today and now serves more than 250 brands across all industries, providing them with solutions to enhance customer support and engagement.
With backing from a number of investors, Inbenta is currently directing its efforts towards strategic hiring initiatives and expanding its processes and platform. This ambitious approach aims to fuel the company's growth within the conversational AI space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2023
$40m
LATE VC
Aug 2018
$6.6m
SERIES B
Total funding: $76.2m
Company benefits
- Team-building activities and parties
Company HQ
McKinney, TX
Leadership
Jordi Torras
(Founder)Graduated from Harvard Business School with a Postgraduate in Leading Professional Service Firms. Previously worked as an Associate Professor at EADA. Also worked as a Business Unit Manager at Steria, a Country Manager at Alten, and as the VP of Southern Europe for Oracle.
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