Regional Director, Santander
Commercial Clients
£86.4-129.6k
More information about location
3+ days a week in office
Retail and commercial bank
Be an early applicant
Retail and commercial bank
1001+ employees
Be an early applicant
£86.4-129.6k
More information about location
3+ days a week in office
1001+ employees
Company mission
To help people and businesses prosper.
Role
Who you are
- Is highly commercially aware with a strategic understanding of banking markets
- A considerable number of years’ experience in Corporate and Commercial Banking, and broad knowledge of all aspects of this as it relates to all target sectors
- Adept at relationship building, influencing and negotiating skills, up to Executive level both internally and externally
- Substantial experience in a relationship management environment, as well as significant experience of successfully leading teams
- Specific experience in lending to companies within the business segment, and in driving the credit analysis for such deals (advanced level of credit and risk knowledge and skills)
- Degree-level education (or equivalent experience) in a relevant field such as Business, Finance, Economics, or Accounting. — (Preferred)
- Relevant professional banking or finance qualification, such as the Chartered Banker Diploma, ACIB, CFA, or ACCA (or working towards). — (Preferred)
- Advanced credit and risk analysis training or certification demonstrating sound commercial lending and portfolio management skills. — (Preferred)
- Ongoing commitment to professional development, including regulatory awareness and leadership capability, aligned with Santander’s standards for continuous learning. — (Required)
- Advanced credit and financial analysis — ability to assess risk, structure complex lending solutions, and prepare high-quality credit submissions. (Required)
- Strong commercial acumen — deep understanding of corporate and commercial banking products, markets, and the wider economic environment. (Required)
- Digital proficiency — confident use of workflow tools such as Salesforce, nCino, and Office 365 to manage client portfolios and ensure data accuracy. (Required)
- Exceptional relationship management and communication skills — able to engage and influence clients, stakeholders, and colleagues effectively. (Required)
- Leadership and coaching ability — inspires and develops others, fostering a culture of collaboration, performance, and continuous improvement. (Required)
- Resilient and optimistic mindset — approaches challenges positively, demonstrates adaptability, and promotes Santander’s values and behaviours. (Required)
What the job involves
- Commercial Clients is looking for a Regional Director based out of London, TSQ
- This is a key strategic role in our Commercial Clients team, you will work closely with the Head, Commercial Clients to formulate the business strategy in line with CCB strategic goals and growth targets
- You will be responsible for recruiting, leading and developing teams of Relationship Directors and Relationship Managers, monitoring the business and competitive environment being proactive in taking actions and driving and supporting the promotion and marketing of the bank in the Region
- To design and deliver the agreed business strategy for your region in Commercial
- To deliver sustainable income streams within the Group’s risk principles
- To strategically manage relationships with certain high-profile clients and key business introducers across the region
- Improve and maintain quality of credit submissions through coaching and development
- Strategically manage relationships with high priority existing and new customers and key business introducers, extending the depth of their relationship with the Bank
- Drive and embed a customer service culture throughout the business Region including customer satisfaction plans and contact strategy
- Embed and deepen the market profile of CCB through client and market contacts
Salary benchmarks
Our take
Santander serves 14 million UK customers as a retail and commercial bank. Despite a mixed history, including issues with call centre service, mis-selling PPI, and anti-money laundering control failures between 2012 and 2017, Santander continues to thrive by focusing on innovation, digitalisation, and sustainable, responsible growth.
Recently, Santander has enhanced its digital and mobile services to meet the needs of modern banking customers. This includes the My Home Manager app, which provides mortgage customers with a centralised platform for their information, and increased fraud alerts to protect less digitally literate customers as they transition online. These efforts aim to connect physical and digital channels for a seamless customer experience, positioning Santander to better compete against digital banks like Monzo and Starling.
In addition to these digital advancements, Santander has joined forces with Iberpay in Spain to become inaugural participants in the European Payments Council’s One-Leg Out Cross-border Transactions Instant Scheme (OCT Inst). This initiative is set to introduce global instant transfers, further emphasising Santander's commitment to innovation and enhancing its service offerings in the digital banking landscape.
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Company HQ
London, UK
Leadership
Mike Regnier
(CEO)Former CEO of the Yorkshire Building Society, where they also previously worked as Chief Customer Officer and Chief Commercial Officer.
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