Senior Enterprise Sales Associate, ServiceNow
ISV
Office located in Salisbury Square, London
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
Office located in Salisbury Square, London
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- Must have proven experience in Sales or Entrepreneurial experience with a proven track record of driving revenue and consistently meeting or exceeding sales quotas
- Familiarity with the entire sales cycle, including sales pipeline management, revenue forecasting, lead qualification, proposal development, negotiation, and closing deals
- Ability to operate and succeed within and beyond set Sales Key Performance Indicators that include pipeline creation and progression, sales play activities, opportunity ownership, and revenue contribution
- Engage in GTM business plans with all ISV Partnerships, including technical innovation, sales, marketing, business goals and forecasting
- Generate incremental revenue in existing ISVs and in new ISV markets
- Drive enterprise-wide OEM transactions
- Work strategically, cross-functionally with BUs, sales, marketing, operations, legal, solution consulting, and product teams to execute against ISV partner and organizational goals
- Demonstrated ability to build relationships with decision-makers at large enterprises, including VP-level executives, IT leaders, and business stakeholders
- Strong negotiation and relationship-building skills, engaging at various levels within enterprise accounts
- Demonstrated ability to understand customer pain points and translate them into specific solutions with measurable business outcomes
- Strong follow-up skills to ensure customer satisfaction and continued success post-sale
- Hungry & Hardworking, self-motivated, results-driven, and goal-oriented with a strong desire to succeed
- Open to coaching, feedback, and continuous sales skills and technical knowledge improvement
What the job involves
- The Enterprise Sales Associate is part of the global Digital GTM organization and will team with Account Executives (AE) to drive new sales revenue
- The Enterprise Sales Associate has three key functions: 1) Drive business in existing, under-penetrated, and suspect Enterprise accounts; 2) Source net new opportunities through prospecting efforts; 3) Support opportunities by building quotes and proposals; creating strategic account plans, running business reviews and working alongside the greater account team comprised of the Account Executive, Solutions Consultant, Solution Sales, Renewal Sales and Customer Success
- The Enterprise Sales Associate role involves both selling and support to drive new business and develop ServiceNow’s next generation of sales talent through a structured development and promotional path
- Learn from experienced Sales professionals by being part of the team supporting and driving large Enterprise accounts through every stage of the selling process and customer journey
- Create formal networks with key decision-makers and continually build a strong understanding of all aspects of the selling process
- Prospect under-penetrated Enterprise accounts and/or cross-sell point solutions
- Provide ‘on demand’ sales support to customers
- Support Customer Success Managers and Renewal Reps to ensure health and retention of customers
- Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their digital transformation roadmap
- Identify the right specialist/ support resources to bring into a deal, at the right time
- Drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help drive additional revenue streams
- Invest in yourself by continuing to develop your skills through formal training, coaching and feedback
Salary benchmarks
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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