Applied AI Engineer, Automattic
Internal Tooling
$170-230k
5 days a week in office (NoHo, NY)
Work from anywhere, and make the web a better place for everyone, everywhere.
Be an early applicant
Work from anywhere, and make the web a better place for everyone, everywhere.
1001+ employees
Be an early applicant
$170-230k
5 days a week in office (NoHo, NY)
1001+ employees
Company mission
To democratize publishing and commerce so that anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or where they live in the world.
Role
Who you are
- Have strong TypeScript/JavaScript and Node.js experience. This is the foundation for most internal tooling
- Are comfortable contributing to open source projects
- Actually use AI tools in your workflow. Through your own direct experience, you understand what makes such tools useful or frustrating
- Can work independently. You’ll be the first engineer focused on internal AI tooling; you need to be self-directed
- Communicate clearly. You document what you build and help non-technical people use it effectively
- Want to see your work used immediately by real people and prefer iterating with users next to you
Desirable
- DevOps experience: Docker, self-hosted infrastructure, Kubernetes, and managing production services
- Previous work on developer tools, internal platforms, or productivity software
- Open source contributions beyond LibreChat; track record of upstream engagement
- Understanding of LLM APIs (OpenAI, Anthropic, etc.) and how to build with them
- Experience with Python for quick prototyping and AI integrations
- Background in developer relations or technical advocacy
- Experience building tools for distributed teams or remote-first organizations
- Understanding of WordPress or PHP
- Track record of building internal tools that became critical company infrastructure
What the job involves
- Most companies are locked into third-party AI tools: ChatGPT, Claude, whatever comes next. They’re stuck with whatever features the vendor ships, whatever privacy terms are imposed, and whatever prices are charged
- Automattic wants to control our AI infrastructure, customize it for our needs, and build tools that make our specific workflows better
- You’ll have unusual freedom: self-hosted and open source stack, users sitting next to you with immediate feedback, no enterprise procurement cycles
- Making 1,500 people more productive compounds quickly, and your work will improve LibreChat for everyone
- Own Automattic’s LibreChat deployment: maintain, extend, and customize our self-hosted AI interface (TypeScript/Node.js stack)
- Contribute upstream to the LibreChat open source project; add features specific to Automattic’s needs while improving the project for everyone
- Build lightweight internal tools and automations that help teams use AI better; integrate AI capabilities into existing Automattic systems
- Work with DevOps on hosting, scaling, and reliability; debug issues, triage user feedback, ship improvements continuously
- Create agent skills, custom workflows, and productivity multipliers; experiment with emerging AI tools, and prototype new capabilities
- Document what you build so others can use it effectively; run workshops and office hours to help engineers adopt AI tooling
Our take
At a time when companies like Facebook, Apple, and Google were turning into monopolistic market leaders, Automattic was building its open-source infrastructure on a distributed, volunteer-run workforce. Since its launch in 2005, the company has continued to evolve and expand as it has built its new web empire.
Automattic is the company behind WordPress (which powers roughly 42% of all websites), Jetpack, Tumblr, Simplenote, WooCommerce (which is believed to run more than a quarter of all online storefronts), Longreads, Crowdsignal, Atavist, Day One, and more.
The company’s “Five for the Future” initiative allocates 5% of its resources to further the development of WordPress, and many other companies that utilise Automattic’s communities follow some version of the initiative, contributing back code and time to support the community. Still spinning out new projects such as an anti-spam filter and online identity safeguards, the unicorn company is a powerhouse that is well set to continue its path to long-lasting growth.
Freddie
Company Specialist at Welcome to the Jungle
Meet the team
4 people
Christy Nyiri, Product Designer
Our mission
We specialize in design and development. Blocks and themes and sites, oh my! The combined home for updates from Theme Design and Studio 51.Insights
Company
Funding (last 2 of 5 rounds)
Feb 2021
$288m
LATE VC
Sep 2019
$300m
SERIES D
Total funding: $778.6m
Company benefits
- Professional Development · “I will never stop learning” is part of our company creed. From leadership development to improving your writing skills, we have a comprehensive list of programs and resources available to everyone, and we’re also happy to pay for any hardware, software, books, or conferences that promote continued learning.
- Career Coaching · Coaching sessions to help you set and achieve professional goals are available for all Automatticians – team members and team leads. This benefit resets each calendar year.
- Time off · Our open vacation policy (no set number of days per year) is designed to help you to be at your best! There is no minimum or maximum, but we encourage you to take at least 25 days of time off per year.
- Home Office · We offer home office setup and coworking allowances. Working from a coffee shop? You can use your coworking allowance for the requisite latte!
- Wellness · We offer mental wellness benefits including an Employee Assistance Program, a monthly subscription to a mindfulness app (including Calm, Headspace, Ten Percent Happier, Waking up, and Insight timer), and virtual ergonomic consultations and access to a wealth of virtual ergonomic tips, stretch videos and yoga exercises.
- Parental leave · Open parental leave (including maternity, paternity, LGBTQ+, and adoption for all parents). If you’ve been with Automattic for 12 months, your leave up to 6 months is fully paid.
- Anniversary Awards · Paid three-month sabbatical encouraged every five years and other cool anniversary surprises.
- Automattic Stock · Check out Buying and selling Automattic Stock!
- Life Insurance · Company-sponsored life insurance.
- Compensation · We attract talent around the world and pay global salary ranges. We prioritize internal equity and review your pay every 12-18 months.
- Sabbatical · Working at Automattic provides numerous opportunities to learn new skills, grow in your career, and have a significant and positive impact on the lives of millions. It also offers the rare (and juicy!) benefit of a paid, three-month sabbatical every five years.
Company values
- We are passionate advocates for our customers and the open web community.
- We build our business sustainably, through passionate and loyal customers.
- We never stop learning.
- We don’t just work on things that are assigned to us.
- We know there’s no such thing as a status quo.
- We never pass up the opportunity to help out a colleague.
- We are motivated by impact, and we know that open source is one of the most powerful ideas of our generation.
- We are in a marathon, not a sprint. No matter how far away the goal may be, the only way to get there is by putting one foot in front of another every day.
- Given time, there is no problem that’s insurmountable.
- We communicate as much as possible, because it’s the oxygen of a distributed company.
Company HQ
Bernal Heights, San Francisco, CA
Articles
Leadership
Matt Mullenweg
(Co-Founder & CEO)Former President at Automattic. Current Lead Developer at WordPress, and Board Member at the New Museum of Contemporary Art and ecoAmerica. Former Board Member at Grist, and GitLab Inc. Previous Senior Product Manager at CNET Networks.
People progressing
Head of Communications. Writer, editor, communicator, producer. Their first WordPress site was a self-hosted tech blog called effinnerds.com that she built in 2008. Speaks English, Khmer, and Spanish.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Diversity, Equity & Inclusion at Automattic
- We are committed to Diversity, Equity, and Inclusion: https://automattic.com/diversity-and-inclusion/ A diverse, equitable, and inclusive workplace comprises people of many identities and abilities. It invites community members to share their opinions and ideas, which it then uses to improve the company. It celebrates employees’ various cultures and heritages; it plans team- and company-wide meetups that are accessible to all; it invites people to effect change within the company; it provides an array of tools and methods to help its employees become experts in their positions; and it encourages individualized successes, which benefit the company at large. Automattic is a Most Loved Company (https://mostlovedworkplace.com/companies/automattic-inc/) and Disability Confident Committed (https://disabilityconfident.campaign.gov.uk/).
Share this job
View 20 more jobs at Automattic