Candidate Experience Internship, Blacklane
Carbon-neutral global chauffeur service
Job no longer available
Carbon-neutral global chauffeur service
201-500 employees
Job no longer available
201-500 employees
Company mission
To make top-quality service convenient and accessible worldwide.
Role
Who you are
- You’ll thrive in this internship if you’re curious, proactive, and excited to contribute to people-focused initiatives in a global company and:
- You’re an excellent communicator who listens with empathy and expresses ideas clearly
- You’re organized, detail-oriented, and enjoy bringing structure to processes and experiences
- You’re curious about sourcing techniques and eager to develop strong candidate engagement skills
- You’re interested in building interview coordination and candidate assessment experience, ensuring a smooth and professional process
- You’re a problem-solver at heart, eager to learn and solve issues by yourself
- You’re tech-savvy and open to using new tools to make things run smoother
- You care deeply about people, culture, and creating positive experiences for others
- You’re excited to learn in a fast-paced, international environment—and ready to make your mark, even as you’re still growing
What the job involves
- As a Candidate Experience Intern at Blacklane, you’ll play a pivotal role in creating a seamless, engaging, and inclusive employee journey that supports our global teams in delivering exceptional service
- By collaborating across teams, leveraging your organizational skills, creativity, and a passion for candidate engagement, and contributing to initiatives ranging from candidate journey or talent community building & sourcing, to team events and culture-building projects, you’ll help shape the future of mobility and deliver on our mission to provide sustainable, world-class chauffeur services
- At Blacklane, we measure success by the meaningful change that each team member creates
- Ensure a smooth and welcoming candidate journey from first interaction to onboarding, creating a positive and lasting impression of Blacklane
- Support sourcing activities by helping identify and engage potential candidates, while ensuring a human and thoughtful approach during the early recruitment stages
- Assist recruiters and hiring managers throughout the hiring process — from interview scheduling to feedback coordination — ensuring a seamless experience for both candidates and internal team
- Collaborate with cross-functional teams on people initiatives to foster a connected, informed, and engaged workforce across all departments
- Continuously review and improve a wide variety of HR processes and documentation to improve efficiency, reduce errors, and support scalable growth
- Assist in planning and executing employer branding and engagement — from interview training for hiring teams to event preparation, strengthening both candidate and employee connection to Blacklane’s culture
- First 1–3 Months:
- Settle in and start contributing → Get familiar with Blacklane’s culture, people, and processes. Meet your team and key stakeholders, and get hands-on with daily tasks that directly shape the candidate and new hire experience. Learn how the Candidate Experience function supports both recruitment and the wider People & Culture team — and start making an impact from day one
- Months 4–5:
- Grow your confidence and take ownership → Start to independently manage key tasks, support ongoing projects, and contribute ideas to improve processes. Collaborate with different teams to gain broader exposure and deepen your understanding of the candidate experience
- Month 6:
- Make a lasting impact → Lead a small project or initiative, apply what you’ve learned to suggest improvements, and reflect on your growth. By now, you’ll have helped shape experiences that matter to our people — and gained valuable skills for your next career step
Application process
- 1. Application Review:
- Your CV and documents are being reviewed by our respective Talent Acquisition + Hiring Manager
- 2. Talent Acquisition Interview:
- A quick introductory chat to ensure the role excites you and matches your interests and skills
- 3. Second Round:
- A call with our Head of Talent Acquisition
- 5. Offer Call:
- Celebrating YOU in joining the Blacklane crew
Our take
Business transport for frequent travellers can be a difficult process. The pain of booking systems, invoicing, and inconsistent quality of services are issues travellers regularly face, hindering business operations and causing unnecessary delays. Chauffeurs also experience empty cars due to non-optimised booking processes.
Blacklane aims at the higher end of the market, targeting corporate workers, executives and those who have the means to pay extra for higher levels of service when they travel. Through a booking system available on the company's website and in-app, Blacklane provides a reliable high-end service with inclusive pricing and on-call customer support. Blacklane also works for chauffeurs, filling empty seats to optimise services.
The company is also environmentally conscious, operating as a carbon-neutral company since 2017. The company offers electric vehicle rides in more than 30 of its 300 operational cities, and by 2025, aims for 75 percent of all rides to be in EVs. With substantial funding from Mercedes Benz in 2022, it seems set to meet these objectives.
Freddie
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2024
$67.9m
SERIES G
Mar 2021
$26m
LATE VC
Total funding: $171.2m
Company benefits
- Personal development plan & budget for online courses, conferences, and books
- Monthly 1:1 feedback chats with our C-level team members
- Employee stock option plan
- Flexible working hours & hybrid remote model
- Friday evening drinks at the office & twice-a-year department events
Company HQ
Schöneberg, Berlin, BE
Leadership
Dr. Jens Wohltorf
(CEO)A director of the competence center next generation services for DAI-Labor and principal leader at the Boston Consulting Group.
Frank Steuer
(Member of the Board)CTO at SemperLink and co-founder and CTO at Firstfon Ltd.
Salary benchmarks
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