Business Operations, Zipline
Site Launch
$160-200k
More information about location
3-5 days a week in office
Transforming the way goods move
Job no longer available
Transforming the way goods move
1001+ employees
Job no longer available
$160-200k
More information about location
3-5 days a week in office
1001+ employees
Company mission
To open up access to emergency medical care to everyone in the world.
Role
Who you are
- 8+ years of experience leading complex, cross-functional deployments in tech, logistics, infrastructure, or hardware
- A proven track record of building systems and processes that scale efficiently
- Exceptional project management skills, with the ability to communicate clearly, prioritize effectively, and execute under pressure
- A comfort with ambiguity and a proactive, outcome-driven mindset
- Experience in engineering, operations, or program management (a Bachelor’s degree or equivalent experience is preferred)
- Willingness and ability to travel frequently—up to 50% in the early stages—to manage on-site operations and team coordination
What the job involves
- We’re searching for a dynamic Site Launch Leader to join our Business Operations team who can drive the rapid and efficient rollout of our next-generation Platform 2 (P2) infrastructure across the U.S. This isn’t your typical launch role. You’ll own the end-to-end process—from initial construction and integration to operational readiness and performance handoff
- In this broad, high-impact position, you’ll build the scalable playbook that powers our expansion, ensuring every new site is set up to exceed expectations
- This is a high-visibility, high-ownership role with significant room for growth. You’ll be at the center of one of Zipline’s most important strategic initiatives, with a clear path to leadership in operations strategy, systems deployment, or global expansion
- Lead End-to-End Deployments: Oversee the full lifecycle of new P2 site launches, from ground prep to go-live
- Build Scalable Processes: Develop, refine, and iterate on a launch playbook that sets the standard for speed, quality, and cost-efficiency
- Coordinate Across Teams: Work closely with Engineering, Operations, Product, and Business Development to remove obstacles and ensure seamless integration
- Solve in Real Time: Tackle on-the-ground challenges as they arise, making fast, informed decisions to keep launches on track
- Drive Continuous Improvement: Analyze performance metrics, identify bottlenecks, and implement strategies to enhance future site deployments
- Adapt and Innovate: Embrace a broad, generalist approach by taking on diverse challenges and adapting strategies as new delivery models (like urban rooftops and multi-family dwellings) emerge
Our take
Zipline is transforming the way goods move by creating the first logistics system that serves all humans equally via a drone delivery service. As the first emergency drone logistics operation, Zipline is fundamentally changing how we transport emergency medical supplies and has expanded into commercial deliveries. It's partnered with several major companies, including Walmart.
Zipline has an edge over potential future competitors as the company has thousands of hours and over 35 million miles of flight to prove the system is safe and effective. It’s also one of the first companies to receive a full commercial operating certificate, putting Zipline in a strong position to continuously branch out to other markets.
The unicorn company operates globally and has signed its first government contract with Rwanda to provide up to 2 million drone deliveries by 2029. It is also aiming to start commercial deliveries to individual households in the near future. With big companies such as Amazon and Walmart examining “instant” delivery options, Zipline has a proven track record and the equipment and logistics in place to provide such services. 2023 funding pushed Zipline's valuation to a staggering $4.2 billion, indicating a bright future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
34% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Apr 2023
$330m
SERIES F
Jul 2021
$250m
SERIES E
Total funding: $813.7m
Company benefits
- Generous parental leave
- Generous vacation policy
- Monthly wellness stipend
- Monthly team events
- Healthcare, vision, and dental
- Healthy, delicious meals and snacks
- Dog-friendly offices
Company HQ
South San Francisco, CA
Leadership
Having studied Economics and Biotechnology at Harvard, they worked for almost 11 months as a self-employed rock climber. They combined their academic and practical experience to co-found Zipline in July 2011.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 38 more jobs at Zipline