Senior Product Manager, Block
Identity Team
$142.2-204.5k
Salary dependent on location. Eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus
Financial services ecosystem
Job no longer available
Financial services ecosystem
1001+ employees
Job no longer available
$142.2-204.5k
Salary dependent on location. Eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus
1001+ employees
Company mission
To create better tools to help everyone access the economy.
Role
Who you are
- Natural leadership instincts with proven ability to innovate
- 8+ years of product management experience
- Prior experience working on a platform team or in a role where you were responsible for the success of a larger ecosystem of products, ideally in the identity space, including demonstrated knowledge of best practices and industry - standards for SSO, MFA, OIDC, etc
- Excellent prioritization and stakeholder management skills
- Proven record of shipping high-quality products at scale
- Excellent organization skills
- An analytical and metrics driven work style
- Great interpersonal and communication skills
- Comfort in a fast-paced and dynamic environment
- Passion for Square and new technology
- Bachelor's degree or equivalent experience
- Passion for helping teams protect the assets in Square's ecosystem
- Proven ability to provide direction and rally a team on the highest priority problem to solve
- Track record of advocating for collaborative solutions with a diverse group of partners
- Writing skills that showcase brevity and clarity
What the job involves
- Our Customer Identity and Access Management (CIAM) team creates remarkable products and experiences for our sellers, developers, buyers and more
- We’re responsible for creating a shared platform for user accounts, access management, and policy enforcement
- The team is responsible for foundational data models, APIs, intuitive UX for a variety of actors to set up and manage their accounts within Square and tooling to enable internal stakeholders to support our sellers better
- This includes ownership of standards-based authentication flows and session management across the Square ecosystem for all platforms (iOS, Android and web)
- As a Product Manager for the CIAM team, you will be responsible for driving initiatives from inception through execution
- You’ll look ahead to anticipate the needs of sellers and build to meet us there
- You will work with other Square product teams and third-party partners to identify opportunities to consolidate and improve capabilities to help all our teams go faster
- You will collaborate with peer product managers, engineers, data scientists, designers, sales, marketing, compliance, counsel and other cross-functional team members to ensure that our platform can support products that amaze and delight sellers
- You'll work with engineering on first-class Identity and Access Management tools, solve new challenges Square teams face as our ecosystem of products grows, and ensure our services scale and are available
- You will report to the Head of Product for CIAM and work with product managers in our Seller organization
- Gather and use feedback and insights from sellers and developers across multiple markets to improve your product experience and business performance
- Work with engineering, design and data science to foster team dynamics
- Lead product strategy, planning, scoping, and prioritization of projects to achieve all of our goals. You will outline entire roadmaps and project requirements, goals, and constraints
- Represent the team with partners and senior company leaders to align resources and prioritization
- Guide the creation of reusable platform and product solutions that are delightful, scalable and remarkable
- Determine features, write product and technical specs, organize user studies, help write test plans, manage the backlog
- Report to the CIAM product lead
Our take
Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.
The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.
Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Company benefits
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Dorsey
(CEO)Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.
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