Senior Deliverability & Compliance Manager, Mimecast
$168-252k
+ Eligible for incentive plans
Office located in Lexington, MA
Cloud cybersecurity services
Open for applications
Cloud cybersecurity services
1001+ employees
Open for applications
$168-252k
+ Eligible for incentive plans
Office located in Lexington, MA
1001+ employees
Company mission
To stop bad things from happening to good organisations.
Role
Who you are
- Proven experience in email deliverability, compliance, or anti-abuse roles
- Strong understanding of email protocols (SMTP, DKIM, SPF, DMARC), anti-spam technologies, and regulatory frameworks
- Proven experience managing relationships with ISPs, blocklists, and regulatory agencies
- Excellent leadership skills with the ability to motivate and develop team members in a fast-paced environment
- Strong analytical and problem-solving skills, with the ability to prioritize tasks effectively
- Exceptional written and verbal communication skills, with a focus on collaboration and knowledge sharing
What the job involves
- As the Senior Deliverability & Compliance Manager, you will ensure the highest standards of email deliverability and compliance across Mimecast’s global operations.
- This role integrates technical expertise in email infrastructure with a deep understanding of anti-abuse, email security, and compliance regulations
- You will lead a team of deliverability analysts, act as the company’s postmaster, and serve as the primary liaison with ISPs, blocklists, and regulatory bodies
- Oversee and optimize email deliverability, sender reputation, and inbox placement for Mimecast customers
- Monitor and analyze deliverability metrics, bounce rates, spam complaints, and blocklistings
- Develop and implement strategies to improve inbox placement and resolve deliverability issues
- Serve as the primary contact for ISPs, anti-spam organizations, and blocklist operators
- Ensure email practices comply with global regulations (e.g., CAN-SPAM, GDPR, CASL) and industry standards
- Develop, implement, and maintain compliance programs and policies related to email and data privacy
- Conduct regular audits and risk assessments to identify and correct non-compliance or risks
- Stay current with evolving laws, regulations, and best practices; update internal policies as needed
- Lead, mentor, and develop a team of deliverability and abuse analysts
- Provide ongoing training and guidance to internal teams on compliance requirements and deliverability best practices
- Foster a culture of compliance and operational excellence
- Investigate and resolve deliverability incidents, abuse complaints, and compliance violations
- Prepare and present regular reports on deliverability, compliance status, and risk mitigation efforts to senior leadership
- Work closely with Product, Engineering, Customer Success, and Legal teams to ensure alignment on compliance and deliverability initiatives
- Advise on new product features, customer onboarding, and policy changes from a deliverability and compliance perspective
- Join our Deliverability & Compliance team to accelerate your career journey, working with cutting-edge technologies and contributing to projects that have real customer impact. You will be immersed in a dynamic environment that recognizes and celebrates your achievements
Our take
Mimecast’s next-gen cloud-based security, archiving, and continuity services provide comprehensive risk management in a fully integrated solution, protecting over 40,000 customers worldwide and blocking 162+ million threats. With its adaptable platform, Mimecast focuses on developing capabilities to meet increasing risks and forming strategic partnerships.
Following its acquisition by Permira, Mimecast has expanded globally, reaching more countries throughout 2023. Recently, Mimecast acquired Elevate Security, enhancing its offerings with insights into human behaviours and risks. Elevate Security's platform flags high-risk individuals with a precision risk scoring algorithm, complementing Mimecast’s Awareness Training for targeted intervention and training.
Since 2003, Mimecast has empowered customers to mitigate risks and manage complexities in a threat landscape driven by cyberattacks and human error. Mimecast’s advanced solutions in threat detection, brand protection, and data retention enable organisations to work protected.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2012
$62m
SERIES C
Jan 2010
$21m
SERIES B
Total funding: $88.7m
Company benefits
- Your finances and your future: - Pension - Communication Allowance - Employee Referral
- Your health: - Mediclaim - Insurance Coverage - Meal Coupons - Virtual Therapy Services
- Your life and your family: - Casual Leave - Flexible working - Family Leave - Long Service Leave - Employee Assistance Program
- Your community: - Volunteer Days - Gift Matching
Company HQ
City of London, London, UK
Leadership
Peter Bauer
(Member of the Board of Directors and Co-founder)Former Managing Director of FAB Technology (Co-Founder) and Idion Solutions Cape Town. Was the CEO of Mimecast between 2003 and 2024.
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