Senior Community Manager, Ritual

$91-150k

+ Equity

Senior and Expert level
Los Angeles

2+ days a week in office

Ritual

Direct-to-consumer health supplement company

Job no longer available

Ritual

Direct-to-consumer health supplement company

101-200 employees

B2CB2BMarketplaceFoodSaaSMobileDelivery

Job no longer available

$91-150k

+ Equity

Senior and Expert level
Los Angeles

2+ days a week in office

101-200 employees

B2CB2BMarketplaceFoodSaaSMobileDelivery

Company mission

To improve people's health and empower them to live their best lives by focusing on transparency and scientific evidence.

Role

Who you are

  • A natural connector. You thrive on building relationships and creating welcoming, inclusive spaces for communities to flourish
  • Self Starter. You’re an idea person who brings fresh thinking and aligns it with company strategies
  • Organized. You excel at managing tasks, information, and resources in a structured way
  • Data Informed. You use data to uncover opportunities for growth and refine strategies
  • Adaptable and resourceful. You’re proactive, creative, and able to find solutions to challenges with limited resources
  • Open to growth. You see challenges as opportunities to grow and innovate
  • A degree in Marketing, Communications, Public Relations, or a related field—or equivalent professional experience
  • Strong organizational and communication skills, with a keen attention to detail and ability to prioritize effectively in dynamic environments
  • Experience managing micro-influencer programs, loyalty initiatives, or community-building efforts
  • A track record of successful event planning and operations, ideally within the health and wellness industry or a similar space
  • Exceptional writing skills, with the ability to adapt to Ritual’s brand voice

What the job involves

  • We’re looking for a Senior Community Manager to lead our efforts in building a collective of passionate Ritual advocates and superfans
  • You’ll connect directly with individuals who share our values of transparency, safety, and efficacy, creating meaningful relationships and fostering deeper engagement
  • In this role, you’ll manage our micro-influencer and community initiatives, cultivate authentic connections with diverse voices, and plan impactful community events across North America
  • Grow and lead our community program. Guide the growth and performance of The Skeptics, Ritual’s micro-influencer and community program. Collaborate with cross-functional teams to ensure program success. Proactively recruit new members from diverse backgrounds to expand and enrich the community. Develop engaging brand and product education strategies to drive sales and social engagement, while tracking and reporting on key performance metrics
  • Foster authentic content creation. Oversee product testing, user-generated content, and testimonial projects within The Skeptics. Partner with internal teams to create content for Ritual’s owned marketing channels and high-performing paid ads, ensuring diverse perspectives are represented
  • Deepen customer connections. Expand The Skeptics program and deepen engagement with Ritual’s most loyal customers. Collaborate with product management, customer lifecycle, brand, and CX teams to ensure seamless program execution and alignment with business goals
  • Plan and execute inclusive community events. Manage event strategy and execution, from conception to completion. Act as the main point of contact for internal and external partners, ensuring logistics like venue selection, vendor management, and onsite setup are handled smoothly. Proactively address last-minute details to create memorable and inclusive experiences
  • Build strategic partnerships. Work with our private, invite-only showroom agency to coordinate logistics, while identifying new opportunities to generate organic social placements, enhance brand visibility, and strengthen partnerships
  • Support cross-functional initiatives. Collaborate with the PR/communications team on administrative tasks, including managing and coordinating product send-outs as needed

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Insights

Led by a woman
B Corporation
Top investors

5% employee growth in 12 months

Company

Company benefits

  • Medical/Dental/Vision/Life Insurance
  • Healthcare & Dependent Care FSA
  • Equity participation
  • 401k Match - Up to 4%
  • Pet Insurance
  • Free Ritual Forever
  • Unlimited PTO - 10 days minimum to keep you fresh
  • 18 paid holidays
  • Bi-Annual Performance Reviews
  • “Ritual First Fridays” - Entire company takes off the first Friday of each month while we are working remotely
  • 5 months paid maternity/paternity leave and we cover health insurance during any additional time taken under-protected baby bonding time off
  • Flex time for returning to work birth-parents
  • Childcare stipend (monthly expense)
  • Work from Home stipend
  • Maven Clinic, a family planning platform for all Ritual and employees and dependents
  • Periodic group workouts with trainers on Zoom
  • Wellness stipend

Funding (last 2 of 3 rounds)

Feb 2019

$25m

SERIES B

Aug 2017

$10.5m

SERIES A

Total funding: $40.5m

Our take

Ritual sells health supplements tailored for women direct-to-consumer, with a strong focus on ingredient ethicality, traceability and transparency. Its products include multivitamins, plant based protein and Omega 3 – as well as a noteworthy prenatal vitamin, which was inspired by founder & CEO Katerina Schneider’s fruitless search for a similar product while pregnant.

The brand takes a strong position, labeling itself a team of skeptics who don’t subscribe to pseudoscience. Instead, the company conducts deep scientific research, whilst demanding more transparency in supplement ingredients – in fact, even its product capsules are clear colored. It’s a standout stance to take, going against the often over-positive wellness messages crafted by similar companies.

The health supplement industry is a crowded space in the US. Legacy providers dominate the market while conscious startups like Ritual try to appeal to equally conscious consumers. Ritual’s future success will depend largely on increasing its already strong brand awareness, as indicated by a huge social media following, and further product launches, an approach it’s admittedly well-funded for.

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Kirsty

Company Specialist at Welcome to the Jungle