Partner Relationship Manager, HP Enterprise
2+ days a week in office (Leixlip, Kildare)
Global edge-to-cloud company
Be an early applicant
Global edge-to-cloud company
1001+ employees
Be an early applicant
2+ days a week in office (Leixlip, Kildare)
1001+ employees
Company mission
To help customers use technology to turn ideas into value, and empower them to transform industries, markets and lives.
Role
Who you are
- Excellent communication skills (e.g. written, verbal, presentation)
- Proven ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements
- Proven ability to establish and maintain good relationships with external customers/partners up to the Director level
- Good knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint
- Strong knowledge of Partner Connection and Channel Agreements
- Effective organization, project/time management, prioritization, follow-up and execution skills
- Strong Enterprise Contributor skills to drive to the best business outcome for the partners and the company as a whole
- Effective problem solving and issue resolution skills
- First-level university degree or equivalent experience; advanced university degree preferred
- 3-5 years large account sales or account management experience
- HPEFS past experiences is a strong asset
- Mastery in GERMAN and English is required
What the job involves
- This customer delivery position acts as a primary operational relationship contact for our strategic Partners and Distributors, spanning all segments
- The Partner Relationship Manager (PRM) will have a lead role in deployment of Partner Connection in local countries and an operational role in educating and converting partners to “self-service” mode of Partner Connection, providing training and demo’s as needed
- The PRM will work closely with the Partner Development Manager (PDM) and serve as the central point of contact for new partner agreement negotiation, maintaining partner documentation and supporting the CAF process
- Provide partner & new colleague onboarding, training/demo’s and orientation support
- Educating and converting partners to the “self-service” mode of Partner Connection
- Identify and support Partner Connection system enhancements
- Manage monthly pipeline reviews with strategic partners / distributors
- Deliver Partner/Customer experience
- Collaborate with Partner Development Manager (PDM) to participate in quarterly performance reviews with key strategic partner as needed
- Communicate operational process changes to Partner
- Support Total Partner/Customer Experience
- Ensuring up to date contacts are maintained within internal systems
- Primary operational relationship contact for strategic Partners and Distributors, spanning all segments
- Act as the primary operational contact for assigned Channel Partners, assisting Sales with developing and maintaining Partner/Distributor Relationships
- Work with Sales/Partners to find solutions to Partner escalations/issues
- Primary operational contact for CD & Sales spanning all segments to support our Strategic Partners in their efforts to process deals
- Operational support to manage and maintain acceptable DSO with strategic partners spanning all segments
- Support Metrics & Outputs
- Strategic partner documentation process
- Coordinate with Legal on partner document negotiations and annual changes
- Create & manage Partner and Distributor documentation together with Business development and assists business development in tracking & retention of agreements
- Communicate/escalate to CRM / PRM any customer / partner changes quickly, consistently, effectively
- Collaborate and engage with team members providing valuable input for customer projects/solutions
- May act as a team or project leader validating deliverables and team decision making processes
- Provides guidance and leadership to all colleagues
Our take
Hewlett Packard Enterprise is a global edge-to-cloud company that delivers unique technology solutions. The company enables its clients to unlock value from all of their data, providing actionable insights that accelerate business outcomes.
Founded in 1937, the company has grown to become one of the world’s leading enterprise technology companies. Among its offerings are cloud services, high-performance computing & AI, Intelligent Edge, and storage – to help with business model development, engagement, performance, and more.
HP Enterprise has been incredibly focused on the optimization of its current offerings as well as setting the standard of future innovation with its ever-expanding portfolio. For example, its HPE Machine Learning Development System (launched in April 2022) removes barriers traditionally seen when incorporating AI and ML into products and services, enabling companies to realize the full potential of AI.
With its range of product announcements and launches (including HPE ProLiant Gen11 and HPE GreekLake) coupled with its strategic partnerships and acquisitions, HP Enterprise is well set to lead the next generation of enterprise software solutions.
Steph
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Company benefits
- Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing
- Personal & Professional Development: We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division
Leadership
Antonio Neri
(President & CEO)Previously served as the company's Executive VP before becoming the President & CEO. Worked at HP in a number of roles, including Senior VP and General Manager.
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