Senior Professional Support, Financial Conduct Authority
PA to the Head of Department of Wholesale Authorisation
£31.6-40k
Financial regulation service
Be an early applicant
Financial regulation service
1001+ employees
Be an early applicant
£31.6-40k
1001+ employees
Company mission
To enable a fair and thriving financial services market for the good of consumers and the economy.
Role
Who you are
- This role is graded as: Senior Professional Support – Corporate
- Proven experience providing high‑quality HoD‑level administrative and PA support, including complex diary and mailbox management
- Proven experience in a role which has required effective written and verbal communication skills, along with the capability to cultivate and manage stakeholder relationships across all levels
- Experience using Microsoft Outlook, OneNote, Excel, PowerPoint and SharePoint
- Demonstrates considerable initiative and proficient organizational skills, with the ability to work efficiently to meet tight deadlines while maintaining accuracy, and methodically track and escalate issues when required
- Agile and able to handle shifting priorities, with the ability to work effectively during tight deadlines while maintaining strong attention to detail
- Ability to analyse and rapidly assimilate new information and understand complex issues, and provide practical recommendations, while maintaining discretion and composure when handling sensitive and high‑stakes matters
- Ability to work on their own initiative and plan effectively, prioritising tasks and handling competing deadlines, while also contributing positively within a team to meet shared goals
- Experience handling highly confidential and sensitive staff information with discretion, professionalism, integrity, and the ability to maintain security, trust, and confidentiality of information
- Responsive to changing circumstances and action-oriented, taking initiative to address challenges with a positive, solution-focused mindset and following them to completion
What the job involves
- We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, supporting economic growth, and shaping the future of UK finance services
- The Authorisations Division serves as the initial point of contact for firms and individuals seeking to provide regulated financial services in the UK, making authorisation decisions to ensure applicants meet the FCA’s standards
- The Wholesale Authorisations Department sits within the Authorisations Division and is responsible for various regulatory transactions which include the authorisation of solo regulated firms that are new to the regulated environment, as well as variation of permissions of existing solo regulated firms
- Acting as the first point of contact for internal and external queries within the Heads of Departments’ (HoD’s) office, while building effective working relationships with colleagues across all levels of the FCA
- Providing central support to the department by managing and resolving ad hoc issues related to the use of FCA systems, and handling queries on behalf of the HoDs
- Efficiently manage the HoD’s time through effective diary coordination, incorporating flexibility for short‑notice changes, arranging travel for the HoD and management team, and overseeing the inbox to prioritise approval requests
- Organising the smooth running of departmental meetings, preparing agendas, managing meetings documents, coordinating briefings, recording decisions and following up on actions where necessary
- Collating the Department’s contribution to the weekly note ahead of review by the EA
- Providing ad hoc leave/illness cover for other PAs within Authorisations as and when needed
Application process
- Advert Closing: 2nd March 2026
- CV Review/Shortlist: 4th March 2026
- Interviews: Commencing from 12th March 2026
Salary benchmarks
Our take
Developed on the back of the Financial Services Act of 2012, the Financial Conduct Authority is a regulatory body that acts as a regulator for financial firms, ensuring the integrity of the financial markets in the UK. Broadly focused on financial companies that provide consumer services, it’s governed by the Bank of England and therefore acts independently of the government.
The FCA is responsible for regulatory innovations, such as stronger customer authentication requirements, including biometric and code requirements for payments, that have clamped down on fraud and improved security for national consumers. The FCA also introduced the Anti-Money Laundering Supervision in 2017.
The organisation’s independence from government ensures its impartiality as a regulator. In the late 2010s, it set up the cryptoasset registration, a department responsible for ensuring the legality of crypto payments. This has become an important aspect of national counter terrorism measures, and exemplifies the complex and vital work that the organisation carries out.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- 25 days holiday per year plus bank holidays
- Hybrid working (work from home up to 60% of your time)
- Private healthcare with Bupa
- A non-contributory Pension of at least 8%
- Life assurance
- Income protection
Company HQ
Stratford Cross, London, UK
Leadership
Nikhil Rathi
(CEO)Previously the Private Secretary to UK Prime Ministers Tony Blair and Gordon Brown and was the Chief of Staff and Director of International Development at the London Stock Exchange. Studied at St Anne's College Oxford.
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