GTM Operations Manager, Xero
United Kingdom
Plus Employee Share Plan
Cloud-based accounting software
Job no longer available
Cloud-based accounting software
1001+ employees
Job no longer available
Plus Employee Share Plan
1001+ employees
Company mission
To make life better for people in small business, their advisors, and communities around the world.
Role
Who you are
- Strong interpersonal skills and ability to communicate at all levels
- Conveys information clearly, concisely, and professionally, both in written form and verbally
- Ability to operate under pressure and multi task across a number of deliverables
- Self motivation, energy, passion and determination to succeed
- Attention to detail and follow-up
- Ability to proactively adapt in the face of new information/priorities, working with key stakeholders
- 1-5 years experience in an Operations, Project Management or GTM role
- Proven experience collaborating and building trust and effective working relationships with stakeholders across all levels of the business
- Preferably, use of tools for producing roadmaps and/or dashboards (e.g. Asana, Jira), to help communicate, manage and sequence initiatives to market
- Experience in working across multiple disciplines and teams in global organisations highly desirable
What the job involves
- The Go To Market (GTM) Operations Manager is a critical role supporting the UK operational execution of key GTM initiatives and strategic programmes of work
- The role will support the UK Strategy & Operations team to drive success in the region and ensure we achieve our performance objectives
- Bringing high energy and visibility across the organisation, you will create clarity for the key areas of focus for the region
- Through collaboration with regional and global teams, you will have a clear oversight of all GTM initiatives impacting the UK region and ensure that initiatives delivered through global Product teams have a cohesive plan for go to market delivery
- A key support for the UK Country Manager and their leadership team, the UK Strategy & Operations team is the primary conduit between the UK and global teams, including, but not limited to, Product, Sales, Marketing, Product Operations, Product Marketing and Partnerships
- Your experience in leading GTM programs of work and the implementation & alignment of multiple streams of work is key to the success of the team
- Oversight of all GTM initiatives coming into the UK region, driving awareness and alignment across all programs of work
- Align closely with Program Managers leading GTM initiatives to be aware of project status and outcomes and feed into one central UK GTM execution view
- Ownership of regional GTM alignment forums. Alignment and interlink ownership between UK GTM teams, Product Marketing, Product and Product Operations. Lead the UK connection into global GTM forums relating to GTM enablement, alignment and product releases
- Ensuring the UK region is fully across upcoming releases and customer communications. Maintenance of UK Launch list and UK calendar of releases, and communication of product deployment dates and timeline changes to UK GTM teams
- Representing the voice of the customer and the voice of internal teams to ensure GTM delivery timelines make sense and are agreed and understood by all regional teams. Proactively understand and manage risks as they relate to your role
- Coordination of ad hoc programs of GTM work which sit outside of the core operating plan
- Management and coordination of UK eDM sign off processes. Support the team with project documentation and reporting
- Focus on continuous improvement and new ways of doing things to drive efficiencies and enable operational improvements to the way we deliver customer initiatives
- Gather feedback to improve on existing processes and ways of working
- Success looks like
- Strong alignment across regional GTM and functional teams
- Well connected GTM rhythms across UK regional teams and Global teams, with clear processes and artefacts established and communicated to improve efficiency and transparency
- Up to date GTM roadmaps maintained in Asana and well communicated across all UK GTM teams, drawing on global calendars including product release and customer communication calendars
- Optimising efficiency and ways of working across the UK business
- Exceptional collaboration skills - you will be seen as someone who collaborates widely with a broad range of stakeholders
Salary benchmarks
Our take
For a long time, high-quality financial services have been reserved for large-scale businesses. Xero solves this problem by giving small businesses, accountants, and bookkeepers access to best-in-class finance and accounting solutions.
Xero is one of the largest companies of its kind, with its promise to save time and effort for small business owners - who often don’t have in-house accounting teams - capturing interest and allowing the company to scale. It has a strong rival in Intuit QuickBooks, which offers similar services, but competes by being most effective for growing startups, and having an incredibly simple user experience.
A series of acquisitions and partnerships, including the purchase of Instafile in 2018, have consolidated Xero’s market share. The company continues to add new integrations, such as with Vehocheck Workshop Manager, and the 2023 launched Beautiful Business Fund that will help small businesses accelerate growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Company benefits
- Top-spec MacBook or HP Z-book
- Employee Share Plan (own a part of Xero!)
- 23 days holiday plus Bank Holidays (plus an extra 3 days over the Christmas period!)
- 10 days Wellbeing Leave (for sickness, emergencies and taking a mental health break)
- Company Pension Scheme (matched contributions up to 4.5%)
- A range of wellbeing initiatives
- Remote and Flexible Working
Company HQ
Te Aro, Wellington, Wellington
Leadership
Rod Drury
(Founder)Previously Consultant at EY, Founder of Glazier System. Was CEO of AfterMail and Director at TradeMe. Also founded Pacific Fibre and was Director at NZX.
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