Sales Operations Analyst, Jellyvision
$80-90k
More information about location
Streamlining employee benefits
Be an early applicant
Streamlining employee benefits
201-500 employees
Be an early applicant
$80-90k
More information about location
201-500 employees
Company mission
To improve lives by helping real people choose, use, and appreciate their benefits.
Role
Who you are
- 3+ years of experience in a Sales or Revenue Operations role
- Proficiency with Salesforce Lightning
- Experience creating Salesforce reports and dashboards, including using Salesforce Connector with Excel and/or Google Sheets
- Highly proficient in Excel and/or Google Sheets
- Experience with Data Loader for bulk importing and exporting of Salesforce records
- Analytical mindset with keen attention to detail
- Experience creating/updating contract templates in tools such as Conga or similar preferred
- Experience with ZoomInfo, Outreach, Gong, LinkedIn Sales Navigator, and other revenue tools valued
- Experience with data analytics tools such as Looker, Omni valued
- Communicates Effectively
- Cultivates Innovation
- Drives Results
- Leads with Trust
- Mission Focus
- Strategic Mindset
What the job involves
- You will be critical in ensuring the integrity of our data, particularly with the high volume of software contracts processed during our busy season
- Working as a Sales Operations Analyst in support of the Revenue organization, your core focus will be to maintain the efficiency and consistency of current systems and processes while proactively identifying and implementing streamlining opportunities to enable the sellers to operate at peak performance
- You will also perform essential reporting and analysis using Salesforce
- Com, Google Sheets, and Excel, translating data into key, actionable insights for sales management
- In addition to supporting our current growth, this role will be integral to supporting new products that we are rolling out this year
- This evolution makes it an exciting time to join the team, offering a unique opportunity to shape the new processes and systems that will support these new products
- Success will require comfort with change and ambiguity as we define our future operational landscape
- Manage the case management process by driving to resolution all internal service cases submitted by our stakeholders
- Manage the Closed-Won-Pending process to ensure all data is accurate and complete on opportunities that are requested to be Closed-Won
- Analyze data by creating reports and dashboards within Salesforce, in addition to exporting data to Excel or Google Sheets for more detailed examination
- Serve as a trusted process owner, ensuring the integrity and accuracy of data in Salesforce through continuous data hygiene tasks and manual oversight of the deal handoff from Revenue to Finance
- Maintaining accurate and timely updates in Salesforce cases
- Resolution time by severity level of Salesforce cases
- Accuracy of Closed-Won-Pending (CWP) process and meeting SLA commitments for CWP timely resolution
- Provide essential cross-functional support, acting as the representative for Sales Operations on initiatives that impact the Revenue team or the tech stack
- Create accurate and audience-appropriate materials, such as: high-level design documents, job aids for the Revenue team, and Standard Operating Procedures (SOPs) for the Sales Operations team
- Success will be measured by:
- Demonstrating a proactive bias for action across assignments
- Demonstrating a customer-centric lens during prioritization and problem-solving
- Continuously seeking out and implementing opportunities for process improvement
Our take
Navigating health benefits is confusing, and most people need help making sense of it. As healthcare costs clim and plans get more complex, companies are turning to tools like Jellyvision to simplify the experience. The market is shifting toward smarter, more personalized support, and Jellyvision is part of this change.
At the heart of Jellyvision is ALEX< a virtual benefits advisor that talks to employees like a real person (think funny, friendly, and easy to understand). ALEX gives personalized advice based on each person's life, family, and health needs, helping them make better choices without added stress.
Recently, the company's been on a roll. Now supporting a quarter of the Fortune 500 and recently integrating into Conduent's Life@Work Connect platform. Meaning even more employees can now access ALEX's support. And under leadership of CEO Amanda Lannert, Jellyvision has transformed from a quirky digital agency into a seiouss HR tech player, with big plans to keep improving and expanding.
Steph
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (2 rounds)
Mar 2017
$20m
LATE VC
Jan 2008
$5m
SERIES B
Total funding: $25m
Company benefits
- Medical, Dental, and Vision Insurance
- Majority of premiums covered for spouses/civil union partners/dependents
- Roth or Traditional 401(k) with match
- HSAs & FSAs with employer contributions
- Flexible-first PTO and work policies
- Self-care days to recharge
- Access to our Chicago office
- Gender-affirming support
- Generous parental leave, adoption, and surrogacy assistance
- Home office, gym, and wellness allowance
- Therapy stipend
Company HQ
Chicago Loop, Chicago, IL
Leadership
Amanda Lannert
(CEO)Amanda has served as the CEO of Jellyvision since 2011. They are also a Board Director/Member at various companies, including SportHero, P33 Chicago and Equilibria.
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