Lead DevOps Engineer, Sprout.ai

• Deep understanding of DevOps principles, practices and tooling
• Expertise in AWS
• Expertise in using tools like Terraform to manage infrastructure configuration
• Expertise with containerisation and orchestration tools like Docker and Kubernetes
• Knowledge of building and maintaining CI/CD pipelines for efficient software delivery
• Proven experience in leading successful technical projects with an infrastructure / platform focus
• Ability to effectively communicate technical concepts to both technical and non-technical stakeholders. Naturally collaborative, with excellent communication and teamwork abilities
• We also expect a solid understanding of modern software development lifecycles. Code & tests, pull requests, code reviews, CI/CD, QA and production releases in an agile, rapidly changing environment
• Strong problem-solving skills and the ability to think critically and creatively
• Self-motivated with a strong sense of ownership and accountability

Desirable

• Our engineers are responsible for all aspects of the software development lifecycle.
• You will get the opportunity to work across our entire stack building features which deliver AI capabilities to some of the biggest names in the insurance industry
• We are developing a modern real-time ML platform using technologies like Python, PyTorch, Ray, k8s (helm + flux), Terraform, Postgres and Flink on AWS
• We are very big fans of Infrastructure-as-Code and enjoy Agile practices
• As a team, we're driven by a relentless focus on delivering real value to customers at speed
• We embrace modern engineering practices such as automated testing, continuous monitoring, feature flags, and on-demand production-like environments to support frequent, reliable releases
• Our team is tackling several big challenges, including:
• Building a real-time config driven user interface toolbox that seamlessly adapts to diverse customer needs
• Deploying all changes, including complex machine learning models, reliably to customers within 15 minutes with fully automated tests
• Build out new exciting product features that broaden our product scope to newer challenges
• Centralised reporting/metrics for both the business and our customers
• Infrastructure as Code (IaC) Ownership - lead and maintain our IaC platform, ensuring infrastructure services are scalable, maintainable, and upgraded with minimal effort. Help to establish and enforce best practices for infrastructure maintenance and automation
• Platform Project Leadership - take ownership of major infrastructure projects, ensuring alignment with business and engineering needs. Provide guidance to Senior Engineers, ensuring new initiatives follow established best practices
• Cost Management & Optimisation - monitor and manage cloud and infrastructure costs, ensuring efficient resource utilisation. Identify opportunities for cost savings and drive initiatives to optimise spend without compromising performance
• Reliability & Performance - champion best practices for reliability, scalability, and observability. Champion the improvement of monitoring, alerting, and incident response processes to minimise downtime and ensure service continuity
• Security & Compliance - apply an enterprise security mindset, incorporating zero-trust security principles where applicable. Leverage existing security best practices while ensuring infrastructure remains compliant and secure