Communications Intern, Lyft
MBA, Summer 2026
$39-$41/hour
More information about location
3 days a week in office
Ride sharing company
Be an early applicant
Ride sharing company
1001+ employees
Be an early applicant
$39-$41/hour
More information about location
3 days a week in office
1001+ employees
Company mission
To improve people’s lives with the world’s best transportation.
Role
Who you are
- We are seeking a detail-oriented and proactive communications intern to join Lyft's Communications team
- If you're passionate about storytelling, love working with data, and want to understand how modern communications teams operate at scale, this role is for you
- Currently enrolled in a full-time MBA program, with a graduation date between December 2026 and Summer 2027 (required)
- Strong organizational skills and exceptional attention to detail—you're comfortable juggling multiple priorities, tracking deliverables, and ensuring nothing falls through the cracks
- Analytical mindset with ability to work with data, spot trends in media coverage, and translate metrics into clear narratives
- Excellent written and verbal communication skills with ability to distill complex information into concise updates
- Proficiency in Excel/Google Sheets for data tracking and analysis; experience with media monitoring tools (Meltwater, Cision, etc.) is a plus
- Demonstrated interest in public relations, media, or corporate communications through coursework, internships, or relevant projects
- Strong understanding of the current media landscape including traditional outlets, digital-first publishers, podcasts, and social platforms
- Self-starter mentality—you take initiative, ask thoughtful questions, and find solutions rather than waiting to be told what to do
- Comfort with ambiguity and ability to adapt quickly in a fast-paced, dynamic environment
- Passion for technology, transportation, or consumer brands is a plus
What the job involves
- In this role, you'll serve as a critical operational partner—helping us track media coverage, maintain reporter relationships, measure campaign impact, and ensure our communications machine runs smoothly
- This is an opportunity to gain hands-on experience in corporate communications at a leading technology company, working directly with senior communicators on high-profile product launches, partnership announcements, executive visibility, social media and brand campaigns
- You'll be immersed in the full lifecycle of communications campaigns—from building media lists and tracking coverage metrics to coordinating logistics and generating insights that inform our strategy
- Strategic Analytics & Insights: Lead comprehensive measurement frameworks across all communications campaigns, tracking reach, sentiment, message resonance, and competitive share of voice. Synthesize media performance data into strategic recommendations and executive-ready reports for senior leadership, identifying trends that inform future campaign strategy and demonstrating communications' impact on business objectives
- Media Ecosystem Strategy: Design and maintain a sophisticated media relationship management system across key verticals (tech, transportation, business, travel, lifestyle), including journalist mapping, coverage analysis, and relationship intelligence. Develop segmentation strategies to optimize team outreach and identify high-value media partnerships aligned with business priorities
- Campaign Strategy & Execution: Drive tactical execution of integrated communications campaigns while contributing strategic recommendations on messaging, targeting, and timing. Develop pitch angles informed by news cycle analysis and reporter beat research. Manage complex project workstreams including media briefings, interview preparation, embargo coordination, and cross-campaign timeline orchestration to ensure flawless execution
- Competitive Intelligence & Market Analysis: Build real-time monitoring systems to identify emerging narratives, competitive positioning opportunities, and industry trends. Conduct ongoing competitive communications audits and develop insights that inform proactive media strategy. Curate and analyze press coverage, broadcast segments, and social amplification to identify patterns and strategic opportunities
- Social & Earned Media Integration: Collaborate with the social media team on coverage amplification, helping identify key moments for social activation (specifically on LinkedIn), tracking social conversation around announcements, and contributing to real-time response strategies during campaigns. Bridge earned and owned channels to maximize reach and engagement across the media ecosystem
- Cross-Functional Business Partnership: Act as a strategic communications liaison across marketing, product, and business teams, translating communications outcomes into business impact metrics. Drive alignment on campaign timing, messaging consistency, and integrated go-to-market strategies. Facilitate knowledge sharing and ensure stakeholders understand how communications advances company objectives
- Media Landscape Research & Innovation: Conduct strategic research on evolving media landscapes, journalist coverage patterns, industry benchmarking data, and emerging platforms. Generate insights that shape pitch strategies, identify white space opportunities, and keep the team at the forefront of communications innovation. Present findings and recommendations to inform team strategy
- Operations & Team Enablement: Optimize team operations and knowledge management systems to enhance efficiency and effectiveness. Lead the evaluation, implementation, and adoption of AI tools and automation solutions to streamline recurring tasks such as media monitoring, reporting workflows, and database management. Identify process improvement opportunities and develop scalable systems that elevate team capabilities and campaign execution quality. Maintain press materials, media databases, and documentation repositories while building the infrastructure for more strategic, high-value work
Our take
Lyft has aimed for consistent growth, making sure to pitch itself as a more reliable and friendly ride-sharing option than its main competitor, Uber. Uber has a greater market share and operates globally, but Lyft hopes to compete by its focus on ride-sharing over Uber's more diversified business approach and as a more rider-friendly and greener alternative to Uber.
Operating only in the USA and Canada, Lyft is in a position of being less affected by global events than Uber but also more vulnerable to local conditions. As an example, while it doesn't face the regulatory hurdles around employment rights that Uber does, it is unable to balance out the cost of the unusually expensive US auto insurance across its operations.
In 2022, Lyft acquired PBSC Urban Solutions, a bike-share equipment and technology supplier, allowing Lyft to compete in new verticals and reaffirming its commitment to green transportation. It has also trialed and launched Lyft Assisted, where drivers help passengers from their door into the car to get to medical appointments. These developments chime well with Lyft's unique selling point as a friendlier and more environmentally aware ride-sharing app.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Jun 2018
$600m
LATE VC
Mar 2018
$200m
LATE VC
Total funding: $4.9bn
Company benefits
- Great medical, dental, and vision insurance options
- Mental health benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
- Family building benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Company HQ
China Basin, San Francisco, CA
Leadership
John Zimmer
(Co-Founder)Originally an Analyst at Lehman Brothers, Zimmer then founded Zimride which was a private ridesharing company that pivoted into Lyft.
Logan Green
(Co-Founder)Founded Zimride, a private ridesharing company which later pivoted into Lyft.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 95 more jobs at Lyft