Senior Manager, Sprout Social

• We seek a leader with a robust background in Enterprise sales and a deep understanding of B2B SaaS solutions. The ideal candidate will be consultative, highly motivated, data-driven, and capable of thriving in a fast-paced, dynamic environment
• 7+ years of professional experience, with 2+ years in sales leadership roles
• 3+ years of closing experience in Enterprise SaaS sales
• Proven track record of success as both an individual salesperson and a sales leader
• Deep understanding of complex Enterprise B2B SaaS sales solutions
• Demonstrated passion for hiring, developing, and coaching top sales talent

Desirable

• Sprout Social seeks a strategic and results-driven Senior Manager, Large Enterprise Sales to join our Sales & Success team
• This role, based in Ireland or the UK, will report to the Head of Enterprise, EMEA, and bridge tactical operations with strategic goals
• The Senior Manager will oversee a team of Enterprise Account Executives, ensuring alignment with Sprout Social's long-term objectives
• We are looking for a visionary sales leader to drive significant projects, improve sales processes, and lead large initiatives requiring advanced problem-solving and cross-departmental coordination
• Our Enterprise Account Executives focus on generating new business from major companies across various industries, including consumer goods, retail, hospitality, technology, non-profits, and financial services
• Sales Performance: Meet and exceed revenue, operational, and strategic goals, driving measurable results contributing to team and organizational growth
• Team Leadership & Development: Manage and coach a team of Enterprise Account Executives, focusing on all aspects of sales effectiveness and fostering their professional growth and development
• Strategic Alignment: Connect tactical sales operations with strategic goals, ensuring team activities contribute to Sprout Social's long-term objectives
• Strategic Feedback: Provide timely and practical feedback to senior leadership on market trends and go-to-market strategies, informing strategic decisions
• Process Improvement: Identify and implement improvements to sales processes to enhance efficiency and effectiveness
• Cross-Functional Partnership: Lead initiatives that require advanced problem-solving and cross-departmental coordination, ensuring alignment across the organization
• How you’ll grow
• Within 1 month, you’ll plant your roots, including:
• Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization
• Partner with your manager to define key success metrics for your role and how you will measure against them
• Meet your team in 1:1s to understand each person as an individual, what’s working, what’s not, and gather learnings to implement in your role
• Dive right into our platform to learn about what makes our platform unique and why customers love our solutions
• Learn Sprout’s go-to-market messaging, key differentiators, develop and personalize segment-specific value propositions
• Learn the relevant customer stories and case studies to justify your value propositions with real ROI examples from the field
• Within 3 months, you’ll start hitting your stride by:
• Meet with leaders throughout the Sales, Sales Development, Sales Engineering & Customer Success organization that share responsibility for obtaining similar targets and identify areas of opportunity
• Meet with the recruitment team to consistently recruit and attract top strategic Account Executives to further build your team and get ahead of talent needs
• Establish a strong understanding of sales enablement, create/analyze team reports, and identify coaching opportunities
• Begin coaching and mentoring your team with call listening through Gong, call shadowing and role plays to help them improve, both professionally and personally
• Assist in negotiations and deal strategy
• Create an early concept of a future plan for your team and begin prioritization for future quarters
• Within 6 months, you’ll be making a clear impact through:
• Measure initial process improvements and make adjustments where appropriate
• Have built strong cross departmental relationships with Marketing, Sales Operations, and Product teams
• Step up as a leader to share best practices across the Sales & Customer Success organization and help others grow from your experiences
• Meet agreed-upon goals and targets relating to revenue targets and team productivity
• Continue to develop your team, both personally and professionally
• Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals
• Within 12 months, you’ll make this role your own by:
• Consistently meet and exceed monthly pipeline and revenue targets
• Obtain (solicited and unsolicited) and act upon peer, customer, and leadership feedback
• Be recognized as a subject matter expert and leader at Sprout
• Establish and begin executing against the long term plan for your team
• Promote members on your team and create a bench of new talent