Global Community Manager, Electronic Arts
The Sims
$95.5-141.8k
Office located in Marina Del Rey, CA
Video game company
Job no longer available
Video game company
1001+ employees
Job no longer available
$95.5-141.8k
Office located in Marina Del Rey, CA
1001+ employees
Company mission
To inspire the world to play, by creating games and experiences for the global player community that are a reflection of our diverse world.
Role
Who you are
- 5+ years of experience in Community Management or related field
- Passion for gaming and an understanding of player motivations and needs
- Written and verbal communication skills in English
- Organizational and task management abilities
- Imaginative yet focused thinking on goals while driving unique and thoughtful programs
- Knowledge of EA’s The Sims titles and The Sims lore
What the job involves
- This Community Manager will support titles in The Sims franchise, with a focus on The Sims 4. You will develop and implement a multi-channel community strategy while engaging with our passionate players day-to-day
- The Community Manager also plays a role as a liaison between studio and player, providing context to player feedback and contributing to outward-facing communication
- You will work with the Senior Lead to develop community strategies
- You will be responsible for daily operation of the community strategies with domestic and international partner teams
- You will oversee the production of community programming with PR and social media teams, including developer livestreams, blogs and studio spotlight pieces
- Forge relationships with territory leads to ensure execution of plans are consistent globally
- Grow our community voice, developing a shared culture and identity and maintaining a tight dialogue between the studio, EA, and players
- Use the Creator Network program to grow community engagement
- Build close relationships within studio teams
- Cultivate relationships with top influencers, and players within the community
- Partner with Integrated Comms team, Studio, Marketing and Customer Experience to ensure consistent community messaging across the organization
- Collaborate and share with other EA Community Managers on standards and innovations
- Manage patch notes creation and publishing
- Up-to-date Community reporting on fan feedback, game issues, or relationship challenges
- Maintain a positive reputation at work and within the community
- Reporting to the Senior Lead Community Manager
Our take
EA is a leading global game company, responsible for developing and publishing some of the biggest games of the last 20 years. Its publishing successes include giants like The Sims, Battlefield, and Mass Effect, while EA's titles, such as Fifa, Madden, and NBA Live, have also seen market-leading success.
A series of acquisitions in 2021 marked EA's push into mobile gaming, which has become the driving force behind the rapid growth of the global video gaming market, and has remained a clear focus for the company, despite the cancellation of its popular Apex Legends Mobile game. The company also expressed interest in NFTs and "play-to-earn" games, going so far as to label them "the future of the industry", but has since taken steps to distance itself from the idea, as it proved unpopular with gamers.
This combined model of publishing and development has allowed EA to put its name to a huge range of products, making the brand iconic in the gaming world. It has formed major partnerships with the likes of Disney, giving it full control of creating in-demand games, such as within the Star Wars franchise. In the upcoming years, the company plans to focus on games-as-a-service, as it embraces the evolution of the gaming world.
Steph
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (2 rounds)
Dec 1982
$2m
SERIES A
May 1982
$0.2m
SEED
Total funding: $2.2m
Company HQ
Redwood Shores, Redwood City, CA
Leadership
Andrew Wilson
(CEO, not founder)Joined EA as Vice President and Executive Producer in 2000, and held various senior roles before being promoted to CEO.
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