Staff/Principal Frontend Software Engineer, Parloa
+ Equity package
AI agent management platform
Be an early applicant
AI agent management platform
501-1000 employees
Be an early applicant
+ Equity package
501-1000 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- Professional experience building and shipping production systems in fast-moving environments
- You take full ownership. When something matters, you drive it to completion and stand behind the outcome
- You have a strong bias for action. You move quickly, make informed decisions, and iterate based on real-world feedback
- You are comfortable operating in ambiguity and can turn fuzzy problems into shipped results
- You think in systems: scalability, reliability, performance, and security are part of your default design mindset
- You define success clearly and measure it; you care deeply about customer impact and business outcomes
- You hold a high craftsmanship bar: clean, secure, well-tested code is your baseline
- You give and receive candid feedback, and you elevate those around you through mentoring and technical leadership
- You balance pragmatism with ambition, building for today while designing for tomorrow
- You want to help build not just features, but one of Europe’s most respected engineering organizations
What the job involves
- Frontend engineers at Parloa primarily strengthen our central frontend platform—microfrontend architecture, Server-Driven UI library, and our shared design system—so product teams can ship agent management platform UI faster with clear ownership and fewer coordination dependencies
- Some engineers are embedded in product teams for deeper, custom UI where platform patterns do not apply
- Define and drive technical strategy for the frontend platform: microfrontend architecture, Server-Driven UI library, design system, and developer experience for internal and product consumers
- Lead cross-team architecture so platform capabilities and product features integrate through clear contracts (APIs, UI boundaries, release and rollout patterns)—with enough full-stack depth (TypeScript/Node services, integration with backend teams) to own end-to-end platform outcomes, not only React surfaces
- Balance short-term velocity with long-term resilience, making smart trade-offs on complexity, cost, and scalability
- Remain hands-on on highest-leverage platform code, critical design reviews, and precedent-setting implementations
- Act as a force multiplier by mentoring Staff Engineers and influencing the careers of future Principal-level talent
- Serve as a trusted advisor to leadership including advising on frontend capacity, standards, and hiring bar
- Set cultural standards for fearless iteration, bias for action, and pragmatic perfectionism—design for tomorrow, build for today
- Lead frontend alignment with the Architecture Office and drive org-wide frontend technical direction—including how the platform evolves, how embedded product UI stays compatible, and how we scale agent management platform UI without coordination tax
- Demonstrate org-level impact across microfrontend boundaries/versioning and independent deployability, Server-Driven UI library adoption decisions, and design-system governance (contribution model, migration strategy, and breaking-change management) with measurable improvements across multiple teams
- OUR TECH STACK:
- TypeScript, React, React Router, styled-components, TanStack Query, nanostores
- Infrastructure: Micro-frontends with single-spa, Webpack, Turborepo, pnpm workspaces, GitHub Actions, Azure Blob Storage
- Testing: Vitest, RTL, MSW, Playwright
Application process
- Recruiter Call → Technical Peer Interview → 360° Tech Interview Loop → Bar Raiser
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding, most recently in 2025, following a tripling of its revenue growth and a 2023 entry into the US market. This investment will be used to scale its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
140% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2026
$350m
SERIES D
May 2025
$120m
SERIES C
Total funding: $567.9m
Company HQ
Kollwitzkiez, Berlin, Germany
Leadership
Malte Kosub
(Co-Founder & CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
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