Security Technical Account Manager, Fastly

• Prior experience in Cybersecurity, preferably Application Security
• Experience with some or all the following foundational technologies: SaaS/Cloud or hybrid cloud deployments; Apache/NGINX/IIS or other web server platforms and associated Application server technologies and frameworks
• Unix/Linux or Windows systems administration
• Scripting ability with any of the following: Python, Java, Go, PHP, Unix/Linux Shell, C#, or other common Web languages
• Understanding of HTTP and API security best practices
• A creative, out of the box problem solver
• Ability and experience in troubleshooting software products
• Proficiency in English is required
• This position will require you to be available during core business hours

Desirable

• Fastly is looking for a Technical Account Manager focused on Fastly Security products in North America.
• Our Technical Account Managers focus on delivering strategic technical initiatives for our customers in coordination with our Security Solutions teams.
• As a TAM, you will be collaborating with Product Management, Engineering, Support, and Security Research teams to help some of our biggest clients
• Own the Technical relationship with assigned accounts on an ongoing basis
• Understand the customer’s security strategy and advise on how Fastly’s security products can help customers achieve their security goals
• Focus on ensuring customers are successful with Fastly’s security products, from implementation through to ongoing usage
• Manage project status in our project management tools
• Work on internal PS projects as assigned
• Provide training to customers