Senior Product Designer, Toast
Platform
CA$131-181k
Point of sale and management system for restaurants
Job no longer available
Point of sale and management system for restaurants
1001+ employees
Job no longer available
CA$131-181k
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- Experience designing holistic, end-to-end product experiences—comfortable shifting from broad journeys to detailed interactions
- Ability to thrive in a dynamic environment, proactively seeking clarity and adapting as responsibilities evolve
- Fluency in user-centered design methods and enough research literacy to ground design decisions in insights and data
- Robust interpersonal and collaboration skills; able to build trust and influence partners across disciplines
- Enduring sense of curiosity with a desire to continuously learn and evolve
- Advanced proficiency in Figma and other prototyping or design collaboration tools
- Passion for creating intuitive, delightful experiences that feel native across platforms and regions
Desirable
- Your collaborative style inspires others to the point where people ask to work with you and your expertise and confidence have others seeking out your informed perspective
- You’re passionate about maintaining a healthy work-life balance by scoping, setting expectations and maintaining your boundaries
- You have a growth mindset - you see challenges as opportunities, believe feedback is a gift and can speak confidently about failures & what you learned from them
What the job involves
- We’re looking for a Senior Product Designer with a deep passion for crafting remarkable user experiences and solving complex systems challenges across platform experiences (Menus, Reporting, Multi-location) at Toast
- Partner closely with product, engineering, and research to deeply understand our users and translate that understanding into thoughtful, intuitive product experiences
- Design end-to-end workflows across responsive web and native mobile, delivering clear wireframes, flows, prototypes, and design specs that guide product development
- Design scalable reporting and data experiences that reduced complexity and improved how operators monitor, manage, and configure their business
- Contribute to the evolution of AI-driven tools that help operators make better, faster decisions
- Participate in design critiques and reviews, giving and receiving feedback that strengthens the quality of the work
- Support qualitative and quantitative research activities, translating insights into actionable product improvements
- Collaborate with localization and international teams to ensure designs are culturally appropriate and adaptable across different languages and regions
- Advocate for customer-centered design, elevating user needs and helping maintain a high bar of craft across the team
- Design exceptional AI-first experiences that solve meaningful customer problems - using AI tools to accelerate ideation, streamline design workflows, and contribute to a culture of innovation and learning across the team
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based, customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs from having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fort Point Channel Landmark District, Boston, MA
Leadership
Steve Fredette
(Co-Founder & President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(Co-Founder & CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(Co-Founder & CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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