HR Business Partner, Invoca
Technology
$120-150k
+ Stock Options + Bonus or Variable
Conversation analytics software to grow revenue
Open for applications
Conversation analytics software to grow revenue
201-500 employees
Open for applications
$120-150k
+ Stock Options + Bonus or Variable
201-500 employees
Company mission
To enable revenue team to connect paid media investments to business outcomes, improve digital engagement, and convert more leads into sales.
Role
Who you are
- 5+ years progressive HR/People experience in the software development industry
- 1+ years of experience serving as an HR Business Partner, ideally supporting Product and Engineering teams
- Experience at a venture-backed startup with under 800 employees
- Bachelor’s degree
- Experience partnering with strategic talent partners and interviewing candidates
- Strong judgment skills and proven ability to “influence without authority”
- Superb written and verbal communication skills
- Understanding of core HR fundamentals such as internal investigations, compensation levels/bands, performance reviews, engagement, etc
- AI fluency - demonstrated experience leveraging AI to automate workflows and boost efficiency
- Bonus points: Experience driving productivity and change management in a fully remote environment
What the job involves
- As the HRBP for Product and Engineering, you will be the primary thought partner to our CTO and SVP, Product
- You won't just "handle HR requests”, you will sit at the intersection of talent strategy and technical execution
- You will ensure our engineering pods are structured for velocity, our product leaders are coached for high-stakes decision-making, and our talent bar remains high as we launch new AI products
- In this role you will have the opportunity to tackle a variety of complex problems. On a Tuesday, you might spend the morning coaching a Director on a difficult performance conversation, the afternoon helping the CTO re-org an engineering pod to hit a Q3 shipping goal, and the evening analyzing whether our senior engineer compensation is keeping us competitive against the market
- Act as strategic thought partner to Product and Engineering leadership, leveraging business acumen to enable high-performing teams that maximize the delivery of high-impact, innovative products
- Participate in technical leadership meetings to ensure talent strategy is proactively aligned with the product roadmap
- Analyze data trends (attrition, hiring velocity, talent density) to provide leaders with "early warning" insights and actionable solutions
- Lead talent reviews and cross-functional calibrations that go beyond rankings; facilitate deep discussions on talent density to ensure every team has the high-performers needed to win
- Coach managers on delivering radical candor and high-impact feedback, ensuring underperformance is addressed with urgency and top talent is aggressively challenged and rewarded
- Help leaders "bring people along" with clear communication plans, ensuring technical teams understand the business context and the "why" behind strategic shifts
- Be the "pulse" of the technical org, identifying friction points in the employee experience and building "scrappy" programs to keep the ship rising
- Navigate complex personnel situations with judgment and discretion, prioritizing the health of the organization, the team, and the mission
Our take
Invoca is an AI-powered call tracking and conversational analytics platform enabling marketing, sales, customer experience, and eCommerce teams to better understand and immediately act on information consumers share via conversations, revealing exactly which campaigns are performing and delivering high returns on investments.
The company is a market leader in AI-powered conversation intelligence, serving leading consumer brands in considered purchase industries like automotive, telecommunications, healthcare, financial services, and real estate. It has continued to add new new capabilities throughout the years since its 2008 founding, to further help brands drive more efficient marketing, faster revenue growth, and better experiences in an increasingly challenging economy.
More recently, Invoca has expanded its AI-powered revenue exeuction platform with a new no-code integrations for LinkedIn Ads and Reddit Ads, buiulding on existing support from platforms such as Facebook, Instragram, TikTok, Snapchat, and Pinterest. These additions allow marketers to directly connect social ad spend to phone calls, conversations and revenue. As pressure mounts on marketing teams to provide business impact beyond clicks and impressions, this expanded social advertising ecosystem strengthens Invoca's position as a leader in conversation intelligence and performance-driven marketing.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2022
$83m
SERIES F
Oct 2019
$56m
SERIES E
Total funding: $199.8m
Company benefits
- Flexible Time Off: We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed.
- Healthcare: Invoca offers a health care program that includes medical, dental and vision coverage. There are multiple plan options to choose from so you can make the best choice for yourself, partner and family.
- Mental Well-being & Employee Assistance Program: Invoca offers well-being support on issues ranging from personal matters to everyday life topics through the WorkplaceOptions program.
- Paid Family/Medical Leave - up to six weeks 100% paid leave for baby bonding, adoption, and caring for family members, and up to twelve weeks 100% paid leave for one’s own medical leave
- Invacation (Sabbatical): We thank our long-term team members with a bonus after seven years of service.
- Wellness Subsidy: In further support of your well-being, Invoca provides a wellness subsidy that can be applied to a gym membership, fitness classes and more.
Company HQ
Santa Barbara Downtown, Santa Barbara, CA
Leadership
Gregg Johnson
(CEO)Prior to joining Invoca in 2016, Gregg spent nearly 10 years at Salesforce, while there, he held a number of roles, including VP of Product Management (Chatter) and SVP of Product Management (Marketing Cloud). He also worked as a COnsultant at Boston Consulting Group and as a Sales/Marketing Manager at Ullink.
Peter Isaacson
(CMO)Peter is also an Advisor at Folloze and ClickZ.com as well as a Contributor to Forbes Communication Council and a Member at Revenue Collective. Previously, he was the CMO at Replicant, Demandbase, and Castlight Health. He also spent nearly 14 years at Adobe Systems, working as a Senior Director of Brand Marketing, VP of WW Field Marketing, and VP of WW Education Vertical Business.
Teresa Dietrich
(CTO)Prior to joining Invoca in 2024, Teresa was the Chief Product & Technology/Community Officer at Stack Overflow. She also served as the GLobal Head of Product & Engineering at McKinsey New Ventures and as CTO at Namely.
Michael DiFilippo
(CFO)Prior to joining Inovca in 2019, Michael was the CFO & Chief Administrative Officer at AppDirector. He also served as a VP/Division CFO (SaaS Division) at Citrix.
Ben Sullivan
(CRO)Ben joined Invoca in 2017 as a Senior VP of Sales, moving into the role of Executive VP of Sales in 2021 and CRO in 2025. Prior to Invoca, he spent 8 years at ON24 as a VP of Strategic Alliances & Business Development and VP of Worldwide Sales.
Share this job
View 8 more jobs at Invoca