Senior Sales Development Representative (US), Fiddler AI
$95-130k
OTE
Enterprise AI observability
Open for applications
Enterprise AI observability
21-100 employees
Open for applications
$95-130k
OTE
21-100 employees
Company mission
To build trust into Artificial Intelligence.
Role
Who you are
- 2-5 years of experience in an SDR role for a SaaS product with enterprise accounts
- Pipeline generation & outbound excellence: Proven ability to source, qualify, and nurture high-quality leads through multi-channel outreach (email, phone, LinkedIn, events) aligned with our ICP and GTM priorities
- Discovery & communication: Skilled at leading engaging, insight-driven conversations that uncover pain points and position value with technical and business stakeholders
- Market & persona research: Adept at identifying key decision-makers, tailoring messaging, and mapping complex organizations to find the right entry points
- CRM & data discipline: Keeps Salesforce and outreach tools clean and current; tracks metrics and leverages insights to refine approach and improve conversion rates
- Tech-savvy curiosity: Comfortable using modern sales tools (Salesforce, Outreach/SalesLoft, LinkedIn Sales Navigator) and eager to understand emerging AI, ML, and data technologies
- Resilient self-starter: Thrives in a fast-moving, evolving environment — persistent, adaptable, and motivated by progress over perfection
- Collaborative mindset: Works closely with AEs, marketing, and product teams to share feedback, refine targeting, and contribute to a culture of continuous improvement
What the job involves
- Sales Development Representatives (SDR) are a critical engine piece, driving our growth at scale
- Owning the top-of-funnel journey; identifying promising prospects, engaging them thoughtfully, and qualifying opportunities so our deal pipeline stays healthy and ever-expanding
- As one of the first human touch-points, they shape how potential customers perceive us, educate them on our value, and hand off well-primed leads to our closers
- This work doesn’t just fill a quota, it accelerates momentum, enabling the business to get off the ground, hit its stride, and capture market share
- They are catalysts that convert outreach and interest into on-ramp opportunities for revenue and growth
- We’re a collaborative, high-energy group driven by curiosity, continuous learning, and a passion for helping customers succeed with AI
- We celebrate wins together; whether it’s hitting pipeline goals, landing a Fortune 500 logo, or ringing the gong after a great meeting
- Our team thrives on grit, accountability, and growth, and we’re building a culture where everyone’s voice matters
- Expect a fast-paced, supportive environment where experimentation and initiative are encouraged, and where your success fuels the next stage of Fiddler’s growth story
- Generate qualified opportunities by identifying, researching, and engaging key decision-makers across target enterprise accounts
- Create consistent, high-quality pipeline for Account Executives through a mix of inbound follow-up, outbound prospecting, and strategic multi-channel outreach (email, phone, LinkedIn, events)
- Collaborate with Marketing and Sales to refine messaging, optimize campaigns, and drive continuous improvement in conversion rates and lead quality
- Master Fiddler’s platform story—clearly articulate our value proposition, differentiators, and impact on enterprise AI trust, governance, and performance
- Achieve and exceed monthly and quarterly targets, including meetings booked, qualified opportunities generated, and conversion rates
- Document and analyze prospect interactions in Salesforce to provide insights and feedback loops to Marketing and Product teams
Our take
AI and machine learning are increasingly shaping the way organizations make decisions. However, one major challenge is that AI technology often operates as a "black box". Unlike traditional software, where developers can review code to understand its logic, AI systems can be opaque, making it difficult for companies to fully grasp how data is interpreted and outcomes are reached.
Fiddler AI aims to address this gap with an explainable AI platform that offers transparency into how models make predictions. By providing clear insights into decision-making processes and enabling adjustments when bias is detected, Fiddler enhances trust and accountability in AI systems.
This focus on building trust in AI comes at a crucial time, as the market is expected to grow over 30% annually, reaching nearly $300B by 2026. Fiddler AI has already partnered with major banking institutions and online brands like Etsy. And with recent funding, Fiddler is well-positioned to compete with rivals like Reflektion and Conviva.
Steph
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Dec 2024
$18.6m
SERIES B
Jun 2021
$32m
SERIES B
Total funding: $66.8m
Company benefits
- Equity
- 401K benefits
- 12 holidays and 3 company recharge days
- Flexible spending account
- Bi-monthly team building events
- Commuter benefits for Palo Alto
- Monthly gym reimbursement
- Annual home office stipend
- Medical, dental, vision, and life insurance
- 15 PTO days and 10 sick days
- Paid parental leave for 18 weeks
- Hybrid collaboration
- In-office lunch, snacks, coffee
- Monthly massages for Palo Alto
- Annual learning stipend
Company HQ
Ventura, Palo Alto, CA
Leadership
Krishna Gade
(Co-Founder & CEO)Former member of Specialized Types and Engineering Manager at Facebook. They also worked as the Head of Engineering at Pinterest.
Amit Paka
(Co-Founder & COO)Former Senior Director of Product Management at Samsung Mobile. Founder and former CEO at Parable. Former Head of Product at Paypal.
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