Product Design Manager, Docplanner
€60-80k
+ Share options plan after 6 months of working with us.
Operating system for healthcare
Job no longer available
Operating system for healthcare
1001+ employees
Job no longer available
€60-80k
+ Share options plan after 6 months of working with us.
1001+ employees
Company mission
To help people live longer, healthier lives.
Role
Who you are
- We are looking for an experienced design leader with a background in e-commerce and a passion for user-centered design
- You should bring a strong understanding of digital booking flows, user behaviour, and optimization strategies to elevate the patient experience and align with our business objectives
- Experience working in Product organizations in fast-paced environments
- Higher education in a design-related degree or similar experience in a product design role is welcome
- Growth mindset. You take failure and setbacks as learning and opportunities to improve
- Successfully worked in complex, consumer-facing international businesses, solving difficult product challenges across multiple platforms, services, and use cases
- Excellent hybrid Lead who can merge visual and interaction design skills to create unique, high-quality design solutions
- Proven experience in using and contributing to a Design System
- Master of the tools of your trade. We basically use Figma & FigJam ;)
- Experience leading sessions with stakeholders to create alignment and present design decisions
- Very experienced at creating interactive prototypes
- Accustomed to working collaboratively as part of cross-functional teams
- Track record of delivering projects that users love
- 7+ years’ of UX Design background with evidence of expertise in end-to-end design
- Experience leading, mentoring, and scaling midsize Product Design teams
- Proven understanding of business goals and product metrics to drive design and product decisions
- Strong communication and storytelling skills
- Experience working with quantitative and qualitative research methods
- Solid understanding of A/B testing, including when to experiment, test setup, and interpretation of results
- Strong UI skills, demonstrating a keen eye for detail and a proven ability to create visually appealing designs
- A strong portfolio/presentation with case studies that showcase: Great design execution and processes, Problem-solving capabilities, and Design Leadership. Please attach your portfolio to the application
- Proven experience with direct reports under your guidance and leadership
What the job involves
- As the Product Design Manager for the “Booking” area, you will oversee the end-to-end experience for patients, from discovering the right doctor or clinic to securing an appointment online
- You will be instrumental in creating a seamless, intuitive journey that meets user needs while driving engagement and conversion
- Lead a talented, diverse, inclusive team of product designers that consistently delivers on projects and is well-balanced across a range of design skill sets
- Build a culture of design excellence within Docplanner and advocate for user-centric design solutions and processes
- Lead and oversee the user experience of a product from conception to launch in partnership with product managers, engineers, UX researchers, and content designers
- Take broad, conceptual ideas and turn them into useful and valuable products for our users
- Contribute to strategic decisions around the future direction of Docplanner’s products
- Identify design opportunities by connecting user’s insights, data and business goals
- Define, craft, and evolve designs within visual systems and/or standards specific to Docplanner
- Profound understanding of how great design drives key business KPIs and overall business objectives
- Proactively solicit and provide feedback from designers and a broader product team in order to continually raise our bar for quality, while also taking on mentorship
- Cultivate a healthy design process for the team at Docplanner, and be a key contributor to our product strategy
- Effectively communicate your team's product goals (both within the team and outside the team) at Docplanner, and connect related projects across the company so that problems or joint decisions can be resolved quickly
Our take
Healthcare platform Docplanner has become a major player in the European healthtech market. The company offers a suite of administrative tools for over 22M patients and more than 2.8M doctors worldwide, including workflow digitisation and appointment booking services. The company currently operate in 13 countries, hit Unicorn status in 2021, and has been riding a wave of digital transformation and workforce overburdening in the healthcare sector which has spurred on demand for precisely the kind of services they provide. So it’s safe to say business is going well.
What makes Docplanner particularly compelling is its consistent expansion strategy and focus on building an integrated healthcare ecosystem. Through acquisitions such as Germany's Jameda and Polish tech solutions provider MyDr, the company has strengthened both its geographical reach and technological capabilities. These moves reflect the wider maturation of the healthtech sector, with Docplanner positioning itself as one of the leading platforms shaping the future of digital healthcare in Europe and beyond.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2019
$89.6m
SERIES E
May 2017
$16.6m
SERIES D
Total funding: $140.6m
Company HQ
De Weteringschans, Amsterdam, Netherlands
Leadership
Mariusz Gralewski
(CEO)Has been with the company for over a decade. Studied Computer Science at the Warsaw University of Technology.
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