Product Design Manager, Docplanner
€60-80k
+ Share options plan after 6 months of working with us.
Booking platform and management software provider for doctors
Job no longer available
Booking platform and management software provider for doctors
1001+ employees
Job no longer available
€60-80k
+ Share options plan after 6 months of working with us.
1001+ employees
Company mission
To make the healthcare experience more human, via free doctor reviews and bookings for patients, and practice management tools for doctors.
Role
Who you are
- We are looking for an experienced design leader with a background in e-commerce and a passion for user-centered design
- You should bring a strong understanding of digital booking flows, user behaviour, and optimization strategies to elevate the patient experience and align with our business objectives
- Experience working in Product organizations in fast-paced environments
- Higher education in a design-related degree or similar experience in a product design role is welcome
- Growth mindset. You take failure and setbacks as learning and opportunities to improve
- Successfully worked in complex, consumer-facing international businesses, solving difficult product challenges across multiple platforms, services, and use cases
- Excellent hybrid Lead who can merge visual and interaction design skills to create unique, high-quality design solutions
- Proven experience in using and contributing to a Design System
- Master of the tools of your trade. We basically use Figma & FigJam ;)
- Experience leading sessions with stakeholders to create alignment and present design decisions
- Very experienced at creating interactive prototypes
- Accustomed to working collaboratively as part of cross-functional teams
- Track record of delivering projects that users love
- 7+ years’ of UX Design background with evidence of expertise in end-to-end design
- Experience leading, mentoring, and scaling midsize Product Design teams
- Proven understanding of business goals and product metrics to drive design and product decisions
- Strong communication and storytelling skills
- Experience working with quantitative and qualitative research methods
- Solid understanding of A/B testing, including when to experiment, test setup, and interpretation of results
- Strong UI skills, demonstrating a keen eye for detail and a proven ability to create visually appealing designs
- A strong portfolio/presentation with case studies that showcase: Great design execution and processes, Problem-solving capabilities, and Design Leadership. Please attach your portfolio to the application
- Proven experience with direct reports under your guidance and leadership
What the job involves
- As the Product Design Manager for the “Booking” area, you will oversee the end-to-end experience for patients, from discovering the right doctor or clinic to securing an appointment online
- You will be instrumental in creating a seamless, intuitive journey that meets user needs while driving engagement and conversion
- Lead a talented, diverse, inclusive team of product designers that consistently delivers on projects and is well-balanced across a range of design skill sets
- Build a culture of design excellence within Docplanner and advocate for user-centric design solutions and processes
- Lead and oversee the user experience of a product from conception to launch in partnership with product managers, engineers, UX researchers, and content designers
- Take broad, conceptual ideas and turn them into useful and valuable products for our users
- Contribute to strategic decisions around the future direction of Docplanner’s products
- Identify design opportunities by connecting user’s insights, data and business goals
- Define, craft, and evolve designs within visual systems and/or standards specific to Docplanner
- Profound understanding of how great design drives key business KPIs and overall business objectives
- Proactively solicit and provide feedback from designers and a broader product team in order to continually raise our bar for quality, while also taking on mentorship
- Cultivate a healthy design process for the team at Docplanner, and be a key contributor to our product strategy
- Effectively communicate your team's product goals (both within the team and outside the team) at Docplanner, and connect related projects across the company so that problems or joint decisions can be resolved quickly
Our take
Healthcare platform Docplanner has become a major player in the European healthtech market in the decade since it was founded. The company offers a suite of administrative tools for 30M patients and around 2M doctors worldwide, including workflow digitisation and appointment booking services. The company currently operate in 13 countries, hit Unicorn status in 2021, and has been riding a recent wave of digital transformation and workforce overburdening in the healthcare sector which has spurred on demand for precisely the kind of services they provide. So it’s safe to say business is going well.
What is most compelling about Docplanner’s business journey has been its long-brewing competition with their direct competitor, the fellow Unicorn and better-funded Doctolib. The tête-à-tête with this French/German rival has seen both parties making aggressive European expansion with national acquisitions - Doctolib in Italy, France, and Germany; Docplanner in Turkey, Poland, Spain, and Latin America. With Docplanner’s 2021 acquisition of German parallel platform Jameda, however, they are making moves on Doctolib’s home turf. The company has also acquired MyDr, a leading Polsih tech solutions provider.
These broad consolidation moves represent a maturation of the healthtech market which will serve both competitors well. Docplanner is certainly a key and aggressive contender in this race - and this company isn't going anywhere any time soon.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
May 2019
$83.2m
SERIES E
May 2017
$15.6m
SERIES D
Total funding: $131.8m
Company benefits
- English classes
- Stock Option plan
- Free health insurance & wellnes Ifeel platform (unlimited)
- Corporate access with Andjoy colaboration
- Off days package
- Additional paid holiday on your birthday to celebrate with your loved ones or to have a self-care day!
- Flexible working hours
- Working from home policy (up to 3 days per week)
Company values
- Leave your comfort zone
- Focus on results not tasks
- Give feedback now, directly
- Keep it simple
- Do what you love
- Hustle, hit, never quit
Company HQ
Czyste, Warsaw, Masovian Voivodeship
Articles
Leadership
Mariusz Gralewski
(CEO)A Computer Science graduate from Warsaw University of Technology.
Luca Puccioni
(CEO)Previously Vice President and Chief Sales Officer at Groupon, he subsequently worked as Director for Southern European Sales at HomeAway.
Lucek Samulowski
(CPO)Previously Senior HR Business Partner at Unilever, he went on to serve as Head of HR at GoldenLine Sp.
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