IT Projects Specialist, Clio
CA$76.5-90k
2 days a week in office
Legal practice management software
Posted today
Legal practice management software
1001+ employees
Posted today
CA$76.5-90k
2 days a week in office
1001+ employees
Company mission
Clio's mission is to build cloud-based and client-centred technology that will transform the legal experience for all.
Role
Who you are
- 2 - 4 years of working with vendor management in an enterprise environment
- Familiarity with SaaS authentication & provisioning protocols
- Demonstrated experience managing and negotiating recurring SaaS contracts
- Proficiency in managing SaaS platform implementations
- Experience working in environments with 2500+ endpoints
- Clear communication skills, both written and verbal
- Solid problem-solving and organizational skills
Desirable
- Experience redlining MSAs, terms, etc
- Experience negotiating sales deals
- Managed major SaaS platform transitions, migrations, and implementations
- Experience managing SaaS tools like Slack, Zoom, Confluence, Microsoft Office, Adobe, 1Password, Salesforce, GSuite, Github, Asana
What the job involves
- We are looking for an IT Projects Specialist to join our IT team out of one of our hub locations (Burnaby, Calgary, or Toronto). All hub-based Clions are expected to be in the office minimum twice per week on one of our Anchor Days
- You are focused on driving the best possible experience for our Clio talent: helping them identify the right tools, negotiating the best deals, and ensuring implementations are smooth as they can be
- By lending your technical knowledge earlier in the platform selection process, and through providing ongoing project implementation support, you will make sure Clions get the tools they need, as well as find ways for them to spend more time helping our customers
- The IT Projects team’s mission is to distinguish and implement the best-in-class SaaS tooling so people at Clio are empowered to support our overall company goal: to transform the legal experience for all. Our work holds a meaningful and lasting impact across the organization, while shaping the experience and velocity of all Clions
- Delivering world-class IT procurement support to #TeamClio around the globe
- Identifying and vetting the best enterprise software solutions
- Driving technical best practices by advocating for IT throughout the procurement process
- Collaborating with organization management and department leaders to assess short-term and long-term SaaS needs
- Working with SaaS platform stakeholders to understand requirements for prospective SaaS platforms, highlighting risks, and ensuring compliance with established policies and industry best practices
- Negotiating pricing and commercial terms for six-figure software contracts
- Maintaining accurate inventory of SaaS contracts through asset management tools
- Creating and maintaining documentation to standardize processes within the IT Team
Our take
Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.
Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.
Clio has raised a large amount of investment capital, most recently in a 2021 Series E round which saw the company attain unicorn status with a valuation exceeding $1 billion. This funding is being used to accelerate its product development, hire additional talent, and for expansion into new markets with a focus on the EMEA region, particularly the UK and Ireland.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Company equity
- $500 contribution when you become a parent and/or guardian
- 4-week minimum vacation
- Work from home when you need to (role-specific)
- Parental leave options for moms and dads
- Customizable extended health benefits (including $2000 per year to spend on counseling)
- Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes
- RRSP-matching
Leadership
Jack Newton
(CEO)Experience as Director of Product Development for Chenomx Inc. from 2004 to 2009. Advisor for Logikcull.com, dealcloser, and Athennian.
Rian Gauvreau
(Board Member)Experience developing legal technology for Gowling Lafleur Henderson LLP from 2000 to 2008. Graduated the University of British Columbia with an M.B.A. in Strategic Management in 2011.
Salary benchmarks
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