Senior Product Marketing Manager, Amazon

Santos

Salary not provided
SQL
Tableau
Excel
Salesforce
Senior and Expert level
London
Amazon

The largest online retailer and technology provider

Job no longer available

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Job no longer available

Salary not provided
SQL
Tableau
Excel
Salesforce
Senior and Expert level
London

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Role

Who you are

  • The ideal candidate has experience leveraging data to gain insights and solve problems, experience with content strategy, and technical channel marketing skills
  • The candidate needs to be deeply analytical, detail oriented, and obsessive over constantly improving the campaigns via experimentation
  • Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
  • Experience building, executing and scaling cross-functional marketing programs
  • Experience leading go-to-market for consumer software or hardware product launches
  • Experience in marketing or marketing research
  • Experience using data and metrics to measure impact and determine improvements
  • Experience presenting metrics and progress to goal to senior leadership

Desirable

  • Experience using any of SQL or other analytical tools for conducting data analysis
  • Experience with customer segmentation, profiling, and targeting
  • MBA

What the job involves

  • Are you interested in a job that combines technical skills with marketing savvy? If so, the Product Marketing Manager position may be a great fit for you
  • With the expanding business, Santos is seeking a talented Product Marketing Manager for driving product adoption and retention in the three prioritized international markets. This is a unique opportunity to play a key role in an exciting, industry-leading business
  • Product marketing plays a critical role in bringing the Voice of the Customer to the forefront and developing an aligned product value proposition for the market
  • The ideal candidate is a strong influencer and will own bridging alignment across internal and external stakeholders
  • The incumbent will own key market growth KPI’s (acquisition, engagement and unit targets), the product positioning narrative in the market and shape the future direction of customer lifecycle management in expansion marketplaces
  • In this role, you will collaborate with multiple stakeholders across Santos marketing and with external stakeholders to identify and drive innovative solutions
  • Our team values attention to detail, ownership and the ability to work autonomously, while having fun while accomplishing our goals together
  • Technical understanding: Develop a thorough understanding of salesforce email tools, owned and operated channels luke seller central, Selldot etc
  • Gather insights via testing: Define the experiment roadmap. Identify key segments that we can acquire from/engage with. Run A/B tests across themes, use cases, templates, personalization formats, creatives, time of the day to gather learnings which will help us optimize omni-channel campaigns across the funnel i.e., traffic, consideration, conversion and continued engagement
  • BAU campaign governance: Build campaigns in partnership with channel marketing managers on team to ensure the right product positioning is being communicated to the right segments
  • Campaign optimisation: Optimize all campaigns against key metrics including open rates, CTR, product adoption and unit lift
  • Reporting and channel planning: Analyse and report on channel performance metrics campaigns on a weekly and monthly. Optimize marketing mix based on these insights. Basis channel trends, own projections and goal revisions
  • Operations: Marketing experience including managing email campaigns, social media campaigns, owned and operated channel campaigns (building, testing, and sending)

Salary benchmarks

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Insights

16% employee growth in 12 months

Company

Company benefits

  • Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
  • Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
  • Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
  • Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
  • Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
  • Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
  • Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

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Steph

Company Specialist at Welcome to the Jungle