Program Manager, ServiceNow
Global Executive Marketing
$129.5-226.5k
+ Variable/incentive compensation + ESPP
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$129.5-226.5k
+ Variable/incentive compensation + ESPP
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- The Global Executive Marketing team at ServiceNow is looking for a Program Manager who is a strategic thinker, highly adaptable, and shares our passion for CXO engagement and global cross-functional collaboration
- If you have a passion for engaging top-level executives and are ready to lead global initiatives with a focus on relationship-building and strategic alignment, we'd love to hear from you
- Minimum 8 years of professional technology industry work experience in a mix of program management, executive engagement, or a similar role at a technology company (preferably SaaS) or top-tier strategy consulting firm
- A proven track record of managing global, cross-functional programs focused on executive engagement or strategic growth
- Exceptional communication skills, with the ability to influence and collaborate across diverse teams and personalities
- A strategic mindset with the ability to both focus on big-picture goals and dive into details when necessary
- Entrepreneurial self-starter who enjoys working in a fast-paced, innovative high-growth environment
- Strong presentation and negotiation skills for internal audiences and external interactions with the ability to inspire, engage, and build trust
What the job involves
- Our mission is to engage deeply with key leaders and drive strategic growth by creating meaningful relationships and fostering collaboration at the highest levels
- We are seeking a Program Manager, Global Executive Marketing to lead our efforts in developing and executing key cross-functional programs that engage C-suite executives globally
- In this role, you will be responsible for driving strategic CXO engagement initiatives, ensuring alignment across global teams, and fostering strong relationships with top executives
- As a Program Manager, you will partner closely with internal stakeholders across functions (e.g. , product, sales, marketing) to define and execute on strategic growth initiatives
- You'll be responsible for coordinating global outreach, streamlining executive engagement efforts, and delivering on impactful business outcomes
- This is a unique opportunity to shape how our company interacts with key decision-makers across industries and geographies, helping us foster lasting partnerships that support our long-term growth strategy
- Lead cross-functional global programs focused on CXO engagement and strategic growth
- Develop and manage program objectives, actively addressing risks and roadblocks to deliver successful outcomes
- Drive execution across multiple workstreams, coordinating resources, deliverables, and key milestones
- Collaborate with stakeholders globally to ensure alignment and successful executive engagement strategies
- Conduct discovery research, including data analyses and executive interviews, to inform and optimize engagement strategies
- Create executive-level presentations, reports, and playbooks to summarize key findings, recommendations, and strategic initiatives
- Provide regular updates and insights to senior leadership on program progress and outcomes
- Build and nurture strong relationships with key C-suite executives, aligning engagement efforts with the company’s long-term growth strategy
- Ensure the voice of the executive is reflected in company-wide strategic initiatives and growth planning
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Salary benchmarks
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Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
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