Senior Product Manager, Minted
Fulfillment & Operations
$104.8-149.9k
Salary dependent on locations. + Stock options
Design marketplace connecting people with artists
Be an early applicant
Design marketplace connecting people with artists
501-1000 employees
Be an early applicant
$104.8-149.9k
Salary dependent on locations. + Stock options
501-1000 employees
Company mission
To uncover the world’s best creative talent.
Role
Who you are
- A strategic and analytical thinker with a strong understanding of consumer needs and operational processes
- Results-oriented and driven to achieve goals in a fast-paced environment
- A collaborative team player with excellent communication and interpersonal skills
- A systems thinker who can understand complex interdependencies and drive solutions that balance various business priorities
- Proactive and adaptable, with the ability to manage multiple projects and priorities effectively
- Experienced in breaking down complex problems and delivering incremental solutions
- Diligent in documenting products, workflows, and processes
- Creative with problem-solving skills to navigate complexity and ambiguity
- Bachelor’s degree
- 5+ years of product management experience, preferably in a fulfillment or operations-related area
- Proven ability to gather and analyze requirements, write product specifications, and manage project execution
- Lead a product area while undergoing a replatform to a services architecture
- Strong understanding of product metrics and data-driven decision-making
- Experience working with cross-functional teams and stakeholders
- Excellent communication and presentation skills
- Our SF-based Product team has an in-person 3x a week schedule
What the job involves
- As a Senior Product Manager focused on Fulfillment & Operations, you will play a key role in shaping and executing the product roadmap for Minted’s critical operational systems
- You'll work closely with cross-functional teams to deliver impactful solutions that drive efficiency, improve customer experience, and support the company's growth
- Contribute to the product vision and roadmap for Fulfillment and Operations systems, aligning with the overall portfolio and business objectives
- Collaborate with stakeholders from Operations, Engineering, and other product teams to define and prioritize product features
- Drive product initiatives that prioritize the optimization and evolution of our underlying systems and platform infrastructure, with a focus on enhancing operational efficiency and enabling future growth
- Gather and analyze requirements from internal teams and customers, translating them into clear product specifications
- Write detailed product requirements and user stories, prioritize features and bugs, and build consensus among stakeholders
- Manage project execution, track progress, and communicate status updates to stakeholders
- Monitor and analyze product metrics related to operations and fulfillment, identifying areas for improvement
- Develop and implement scalable processes for monitoring customer feedback and identifying opportunities to reduce contact rates and operational errors
- Contribute to the implementation of service-oriented capabilities within the fulfillment and operations platform
- Advocate for customer-centric thinking and prioritization within the product development process
Our take
Minted is a design marketplace, sourcing creative content from a global community of artists, using technology and crowdsourcing to give consumers access to independent creatives unavailable through traditional retailers.
With the success of sites like Etsy enabling consumers to buy direct from artisans, Minted sets itself apart by holding monthly art and design challenges which are open for both submission and voting. The ‘crowd’ curates Minted’s product selection by rating products, and Minted utilizes analytics to evaluate votes. The winning designs go into production which is taken care of by Minted's fulfillment house and the designers receive a 6%-10% cut of the sales.
Its unique ‘design by upvoting’ business model has led to almost $300m in funding, with backing from Benchmark Capital and IDG Ventures. As contests draw in more designers, the company is looking to expand beyond Minted.com and into physical retail, finding new ways to use the designs and creating fresh income streams for themselves and their artists.
Steph
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Dec 2018
$208m
SERIES E
Oct 2014
$38m
SERIES D
Total funding: $297.1m
Company benefits
- Work from home opportunities
Company HQ
Financial District, San Francisco, CA
Leadership
Mariam Naficy
(Executive Chairman & Co-Founder)Previously served as the company's Co-CEO. Previously Member of the Board Of Directors at Medium, Yelp, Polyvore. Founder & co-CEO at Eve.com for 2 years and Vice-President and General Manager at The Body Shop for 3 years.
Melissa Kim
(CEO & Co-Founder)Previously Associate at The Boston Consulting Group for 2 years and Manager - Corporate Strategy at eBay also for 2 years.
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