User Experience Designer, Amazon

• The program is open to professionals who have at least 5 years of professional experience and have been out of the paid workforce for at least one year to focus on caring for a child or other dependent
• If you meet these criteria, we welcome you to apply
• We're looking for a talented, passionate UX Designer to help maintain Audible's position as a leader in product innovation
• If you’re excited about the opportunity to be at the center of our mission to deliver world-class content, this is the role for you
• You use your design skills to find solutions in that transform knowledge of the customer into compelling product features and services
• You dive into understanding customer problems, collaborate with stakeholders, and leverage research to craft design solutions grounded in insights and business goals
• You hold a fundamental belief that understanding customer needs creates the opportunity for product innovation
• You actively expand, evangelize, and share your customer knowledge, ensuring the work you and your team produce meets customer needs
• You have the ability to approach design challenges from diverse perspectives and incorporate different problem-solving methods. We value candidates who can bring unique insights and innovative solutions to the team
• Are enrolled in or have completed a Bachelor's degree
• Have at least two creative materials for Amazon to review (they can be in any format, i.e. website, PDF, slide deck)
• 3+ years of experience as a user experience designer, product designer, interaction designer, information architect, or similar role
• Experience designing and delivering digital products; illustrated with a portfolio

Desirable

• Audible’s “Next Chapter” Returnship Program is a paid full-time internship for experienced professionals returning to the workforce after taking time off for caregiving
• This program offers you a chance to revamp your skills, update your resume with new experiences, and make connections with other professionals
• User Experience Design is at the heart of Audible’s goal to be customer obsessed. As a UX Designer, you'll collaborate with product, business, and technology teams to enhance our core consumer-facing services
• We transform customer insights into engaging products that deliver business value and customer joy
• You will be mentored by seasoned designers, as well as other cross-functional stakeholders across Audible and Amazon as a whole
• You will partner with product managers, developers, researchers, and the business to define, design and modernize our products and services. I
• Collaborate closely with UX, product, engineering, analytics, customer service, marketing, and QA teams
• Champion user-centered design through formal research partnerships and informal user testing, creating prototypes as needed to validate solutions
• Create and refine designs through wireframes, prototypes, customer journeys, and storyboards, validating solutions through multiple iterations
• Create designs primarily for native mobile apps, while also supporting other platforms like tablet, TV and car
• Exchange constructive feedback in design review sessions, incorporate feedback into iterations
• Partner with User Research to ensure that your design concepts meet our customer's expectations and will deliver the desired results
• Create clear documentation that enables stakeholders to understand designs and tech partners to implement them effectively
• Learn continually from available resources and experts, then share your knowledge with others