Systems and SaaS Engineer, Minted
Design marketplace connecting people with artists
Be an early applicant
Design marketplace connecting people with artists
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To uncover the world’s best creative talent.
Role
Who you are
- 3+ years experience in systems engineering or IT operations
- Strong expertise with identity management platforms (Okta, Azure AD, or similar)
- Hands-on experience with AWS IAM, EC2, S3, and core services
- Proficiency with endpoint management tools (NinjaOne, Jamf, Intune, etc.)
- Experience building workflows/automations (Okta Workflows,Make.com, Zapier, or similar iPaaS)
- Solid understanding of networking concepts (DNS, DHCP, VPN, firewalls)
- Comfortable with scripting (Python, PowerShell, Bash, or similar)
- Demonstrated ability to leverage AI tools
- Communication and influence skills:
- Excellent troubleshooting and problem-solving abilities
- Strong written and verbal communication skills
- Ability to explain technical concepts to non-technical audiences
- Highly collaborative mindset with cross-functional teams
- Self-motivated with ability to manage multiple priorities
Desirable
- Experience with SSO/SAML/OIDC protocols and federation
- Familiarity with security frameworks (SOC 2, ISO 27001, NIST)
- Knowledge of Infrastructure-as-Code (Terraform, CloudFormation)
- Experience with SIEM/logging tools (Splunk, Datadog, CloudWatch)
- Background in API integrations and REST/GraphQL
- Certifications: AWS Solutions Architect, Okta Certified Professional, or similar
- Experience working in e-commerce or retail environments
What the job involves
- This is a high-impact, cross-functional role where you'll work closely with our Security and AI engineers to build and support scalable, secure systems
- Identity & Access and SaaS Management (40%)
- Administer, optimize, and automate core services (Okta, Google Workspace, and Slack)
- Manage AWS IAM policies, roles, and service accounts
- Design and implement user onboarding/offboarding automation
- Enforce least-privilege access controls across all systems
- Conduct quarterly access reviews and remediate privilege creep
- Integration & Automation (25%)
- Build and maintain integrations using Okta Workflows and Make.com
- Partner with an AI & Automation Engineer to design workflow solutions
- Create automated provisioning/deprovisioning pipelines
- Document integration architectures and runbooks
- Endpoint Management (20%)
- Engineer macOS and Windows endpoints using NinjaOne
- Maintain device policies, compliance standards, and security baselines
- Deploy software, patches, and configurations at scale
- Troubleshoot complex endpoint issues escalated from the helpdesk
- Infrastructure & Operations (10%)
- Serve as lead for Minted's corporate AWS environment (EC2, S3, IAM, VPC, etc.)
- Manage server infrastructure, monitoring, and disaster recovery
- Support office networks, VPN, and connectivity issues
- Implement infrastructure-as-code where applicable
- Technical Leadership (5%)
- Act as a technical escalation point for the helpdesk team
- Mentor junior IT staff on systems engineering best practices
- Participate in incident response and root cause analysis
- Contribute to IT architecture and strategic planning
- You'll work alongside:
- Security Analyst – Partnering on compliance, threat detection, and policy enforcement
- AI & Automation Engineer – Building intelligent workflows and AI-powered tools
- Helpdesk Team – Serving as their technical escalation resource
- Innovation Focus
- We're actively investing in AI-driven automation and agentic workflows
- You'll have the freedom to propose and implement modern solutions
- We value smart automation over manual toil
- Technical Environment
- Identity & Access
- Okta (SSO, MFA, Lifecycle Management)
- AWS IAM
- Google Workspace
- Automation & Integration
- Okta Workflows
- Make.com
- Custom scripts (Python, PowerShell)
- Runbear.io AI platform (chatbots, agents)
- Endpoint Management
- NinjaOne RMM/MDM
- Infrastructure
- AWS (EC2, S3, IAM, VPC, CloudWatch)
- Office networks (Meraki, UniFi, or similar)
- VPN or Zero Trust solutions (Cloudflare, Zscaler)
- Collaboration Tools
- Slack
- Dialpad
- Atlassian Jira/Confluence/JSM/Trello
- Airtable
- Monday.com CRM
Our take
Minted is a design marketplace, sourcing creative content from a global community of artists, using technology and crowdsourcing to give consumers access to independent creatives unavailable through traditional retailers.
With the success of sites like Etsy enabling consumers to buy direct from artisans, Minted sets itself apart by holding monthly art and design challenges which are open for both submission and voting. The ‘crowd’ curates Minted’s product selection by rating products, and Minted utilizes analytics to evaluate votes. The winning designs go into production which is taken care of by Minted's fulfillment house and the designers receive a 6%-10% cut of the sales.
Its unique ‘design by upvoting’ business model has led to almost $300m in funding, with backing from Benchmark Capital and IDG Ventures. As contests draw in more designers, the company is looking to expand beyond Minted.com and into physical retail, finding new ways to use the designs and creating fresh income streams for themselves and their artists.
Steph
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Dec 2018
$208m
SERIES E
Oct 2014
$38m
SERIES D
Total funding: $297.1m
Company benefits
- Work from home opportunities
Company HQ
Financial District, San Francisco, CA
Leadership
Mariam Naficy
(Executive Chairman & Co-Founder)Previously served as the company's Co-CEO. Previously Member of the Board Of Directors at Medium, Yelp, Polyvore. Founder & co-CEO at Eve.com for 2 years and Vice-President and General Manager at The Body Shop for 3 years.
Melissa Kim
(CEO & Co-Founder)Previously Associate at The Boston Consulting Group for 2 years and Manager - Corporate Strategy at eBay also for 2 years.
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