Pre-Sales Engineering Platform Operations Lead, Halcyon

• This is a dynamic role suited for a professional who thrives in fast-paced, customer-centric environments and has a passion for solving complex security challenges
• Strategic Field Architect Tier: 6+ years in an information security or technical field role, with experience in pre-sales, POV delivery, or technical consulting
• Proven ability to deliver complex technical demonstrations, particularly in cybersecurity or resilience-focused solutions
• Expertise in some of the following areas: ransomware lifecycle, endpoint defense, threat intelligence, incident response, and data exfiltration prevention
• Strong experience with API integration, scripting (Python, PowerShell, or Bash), and data analysis
• Demonstrated ability to gather and leverage competitive intelligence to differentiate Halcyon’s solutions and inform strategic engagements
• Exceptional communication skills, with the ability to present to technical and executive audiences effectively
• Demonstrated ability to work in cross-functional teams, driving alignment between sales, engineering, and product management
• Willingness to travel up to 40%, both domestically and internationally, to support customer engagements
• B.A./M.S. degree or equivalent experience in cybersecurity, engineering, or a related technical field

Desirable

• As a Solutions Architect Operations Lead, you will play a pivotal role in Halcyon’s mission to redefine the future of cybersecurity and ransomware resilience
• This role requires a blend of technical expertise, strategic thinking, and exceptional communication skills to deliver proof-of-value engagements that demonstrate the strength and differentiation of Halcyon’s solutions
• You will be at the forefront of showcasing Halcyon’s capabilities, conducting advanced technical demonstrations, and managing field engagements to align customer goals with Halcyon’s solutions
• The Strategic Field Architect partners closely with the sales, solution architecture, and customer success teams to drive meaningful engagements that result in successful business outcomes
• Lead proof-of-value (POV) engagements, showcasing Halcyon’s cyber resilience solution to customers and partners
• Design and execute POV testing strategies, including endpoint testing, virtual lab configuration, and ransomware simulation
• Collaborate with sales teams to qualify opportunities and align technical demonstrations with business objectives
• Conduct detailed assessments of customer environments to identify gaps and opportunities for Halcyon’s solutions
• Partner with Solution Architects and Product teams to ensure smooth handoffs, accurate technical alignment, and timely feedback loops
• Manage field engagements end-to-end, ensuring customer satisfaction and achieving success metrics
• Provide actionable recommendations to improve customer environments, leveraging industry knowledge and Halcyon’s unique capabilities
• Develop and deliver detailed technical reports and executive summaries post-engagement
• Stay current on emerging threats, industry trends, and competitive intelligence to maintain Halcyon’s position as a market leader
• Build strong advisory relationships with key customer stakeholders, positioning Halcyon as a trusted partner