Creative Account Manager, Team ITG
2 days a week in office
Global multi-channel marketing agency
Be an early applicant
Global multi-channel marketing agency
1001+ employees
Be an early applicant
2 days a week in office
1001+ employees
Company mission
To transform the way global brands do marketing through its innovative, end-to-end services.
Role
Who you are
- You must be Account Manager who has been in the role for 2 years, is passionate about exceeding customers’ expectations, be someone who likes to work hard and tackle new challenges
- An interest and willingness to understand client’s business requirements
- You’re fast learner and are capable of working efficiently with problem solving skills
- Ability to manage multiple projects autonomously and proactively understand the impact to client, creative and technical departments
- Ability to work closely with internal departments: Studio team, creative and project management with clear communication skills
- Excellent attention to detail for comms and artwork
- Strong written and verbal communication skills
- Resilience and commitment. Be prepared to go above and beyond to get the job done
- At least 2 years agency experience in a client facing role, preferably in a Retail or omni-channel campaigns
- Understanding of and ability to articulate best practice in retail/stores campaigns
- Ability to work with a Project Manager effectively in a partnership function with certain projects
- Understanding of print management, with a good comprehension of design and artwork
- Focus on client satisfaction through impeccable client servicing, handling, and reporting
What the job involves
- We have an exciting opportunity for a dynamic self-starter to help nurture existing relationships across one of our biggest accounts, whilst overseeing day-to-day Stores Marketing projects
- As a driven and ambitious individual, you will be able to identify opportunities of growth across the account; this could be identifying points in the marketing calendar that we can look to amplify or looking at the current scope of work to see how we could be working efficiently and smarter
- You will become someone that the client’s see as a “safe pair of hands” with a good understanding of their business needs and KPIs they are measured on
- You will be working closely with senior members of the ITG team to support them in multiple client stakeholder relationships
- You will manage and deliver small to medium sizes projects through the production process from briefing, proposal, creative, production, and delivery
- You will be constantly looking for ways to improve your clients’ campaigns and have an interest in the retail environment, Visual Merchandising, and design providing relevant insights and recommendations
- You will also be expected to manage technical artwork briefs, working with our artworking studio
- There will also be a requirement to use our Storyteq systems, to create templates and brief print management projects
- As an account manager with experience of brief writing, we’re looking for you to be able to extract detailed requirements for retail campaigns, ad hoc projects, and events, to convert this information and confidently brief internal departments through a workflow management process.You will be responsible for the finance of your projects and reporting this to the business
- Communication is key in this role, for deploying any of our client’s campaigns you’ll be working with multiple client stakeholders, internal print managers, artworkers and designers
- Your satisfaction will come from owning this activity to completion
Salary benchmarks
Our take
Team ITG, which stands for “Inspired Thinking Group”, is a marketing agency with an enviable body of work, having worked with some of the world’s leading brands – Land Rover, Puma, Jaguar, and Heineken to name just a few.
Founded in 2009, the company has grown spectacularly and now has a global workforce across the US, UK, and Europe. While the company’s creative work and client services have fuelled this growth, its ‘CanopyCloud’ marketing SaaS platform has also proven key.
Team ITG was acquired by Eqistone in 2017 as part of a plan to accelerate its international expansion. Having been acquired once more in 2022—this time by Bridgepoint—another growth phase is seeing ITG acquire international data strategy and workflow automation companies and hire a new global managing partner to grow its global influence.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- 25 days’ holiday + bank holidays – we understand the importance of you getting some down time
- Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing
- Pension Scheme – helping you save towards your retirement home in the sun!
- Corporate Medical Cash Plan – claim back the cost of your medical treatments
- Smart Working Options – spend up to 40% of your working week from home
- So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out
- Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy
- Cycle to Work Scheme – save on the cost of biking to work
- Monthly Employee Awards - Employee of the Month programme with £250 bonus
- Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
- Referral scheme – know the perfect person to join the team? You could bag £1,000 for a putting a good word in
- Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions
- Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life
Company HQ
Holborn, London, UK
Articles
Leadership
Simon Ward
(Founder & CEO)Previously founded and was CEO of SP Group from 1999 - 2004. Before founding Team ITG, was CEO at digital transformation consultancy St Ives (now Kin + Carta).
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