AI Operations Engineer, Virta Health
Operations
$136-176k
Offers equity
More information about location
Diabetes reversal & weight loss treatments
Be an early applicant
Diabetes reversal & weight loss treatments
501-1000 employees
Be an early applicant
$136-176k
Offers equity
More information about location
501-1000 employees
Company mission
To reverse metabolic disease in one billion people
Role
Who you are
- If you are exceptionally curious, structurally analytical, and thrive in rapidly shifting environments, this role is your opportunity to define the future of work in digital health
- 2+ years of experience in agentic AI, IT operations, and business systems enablement, 4 years technical program management
- Technical skills: Hands-on technical experience deploying, configuring, or supporting generative AI productivity suites (such as Google Gemini, OpenAI/ChatGPT Enterprise, or Microsoft Copilot) across corporate environments. API & Model Orchestration: Hands-on experience integrating with frontier LLMs, multi-agent frameworks, and vector/retrieval systems. Software Engineering: Strong fundamentals in general software development with proficiency in languages like Python and C++
- Systems Integration: Ability to design with Model Context Protocol (MCP) servers and connect AI systems to existing internal legacy databases and web APIs
- Strong analytical and quantitative skills with experience building dashboard telemetry using APIs (e.g., utilizing Sheets, SQL, Looker, or similar BI tools) to gather info across platforms to track API utilization, software licensing, or operational costs
- Exceptional agility and communication skills, with a proven ability to demystify complex technical tools for non-technical users and coordinate across IT, Security, and Engineering
- Successfully designed and implemented repeatable AI-enabled workflows that address team bottlenecks and improve efficiency
- Can-do attitude with never-ending curiosity to learn
- You put people first and take care of yourself, your peers, and our patients equally
- You have a strong sense of ownership and take initiative while empowering others to do the same
- You prioritize positive impact over busy work
- You have no ego and understand that everyone has something to bring to the table regardless of experience
- You appreciate transparency and promote trust and empowerment through open access of information
- You are evidence-based and prioritize data and science over seniority or dogma
- You take risks and rapidly iterate
What the job involves
- As our AI Operations Specialist you will be a technical catalyst driving Virta's evolution into an AI Native organization
- You will serve as the hands-on subject matter expert partnering on the department-by-department rollout of our selected agentic AI platform with HR, ensuring our teams safely and effectively exploit generative AI to maximize their operational velocity
- In this highly cross-functional role as part of the Engineering organization, you will partner closely with HR, business department SMEs, IT, Information Security, and Infrastructure Engineering to audit AI costs, evaluate AI connectivity requests, and operationalize long-term support workflows
- Drive Adoption of selected agentic AI platform : Serve as the technical SME and primary champion for our rollout, partnering with HR department-by-department to support technical request and access, identify productivity bottlenecks, and implement high-impact AI use cases
- Establish AI Financial Observability: Define, monitor, and report on enterprise AI costs by department, creating structured dashboards to ensure optimized allocations and fiscal efficiency across our SaaS toolset
- Govern AI Vendor Risk Assessment: Partner with Information Security and legal teams to review, and assess new AI tools and vendors, validating how to implement connectivity
- Bridge IT, Security & Engineering Infrastructure: Collaborate with internal infrastructure and security platform engineering teams to translate evolving technical AI guardrails into frictionless business enablement policies
- Build Repeatable IT Operational Workflows: Architect and document long-term support processes, training modules, and standard operating procedures (SOPs) to transition daily AI ticket triaging, troubleshooting, and license management smoothly to the broader IT support team
- First 30 days: Deep dive into Virta's agentic AI platform and the deployment strategy. Build strong relationships with key partners in IT, GRC, and Foundations Engineering, and shadow current software evaluation queues
- Day 30-60: Partner on first pilots across the first key business departments, identifying specific workflow opportunities. Deliver the first automated dashboard tracking AI token utilization and cost metrics broken down by department
- Day 60-90: Formalize the AI vendor risk checklist in partnership with the Security team, deploy self-service AI guides, and document onboarding SOPs so that Tier 1 and Tier 2 IT support staff can autonomously assist users with common generative AI queries
- Tooling & Infrastructure: Build internal AI platforms, custom copilots, prompt libraries, and AI-agent toolkits designed for specific company workflows
- Cross-Functional Enablement: Partner with non-technical teams to identify repetitive work and prototype rapid, AI-powered solutions
- Governance & Standards: Establish the necessary security guardrails, evaluation frameworks, and system guardrails so internal teams can deploy trusted AI safely at scale
- Training & Mentorship: improve AI literacy in partnership with HR and promote AI adoption across the entire enterprise
Our take
Much of the care for type 2 diabetes has been based on control and prevention, rather than a direct reversal of the issue. Virta Health is changing that, providing patients with personalized treatment plans, virtual monitoring and patient care.
Instead of depending upon medication, which often needs to be increased over time, the company is tackling the problem at its root and taking a fundamentally different approach that is better for the patient, and more economical for insurers. Among enrolled patients in its clinical trial at one year, 60% achieved diabetes reversal.
While other platforms serve similar markets, the large number of prediabetic and diabetic Americans presents a significant opportunity for growth. The company is well-funded and continues to expand the reach of its telehealth-powered diabetes reversal treatment - positioning itself for widespread adoption as it addressies this critical healthcare challenge.
Steph
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2021
$133m
SERIES E
Dec 2020
$65m
SERIES D
Total funding: $373m
Company benefits
- Remote-first work environment with ability to work from home
- Flexible work hours & time off policy
- Virta pays 99% of all employee health insurance premiums, and 75% for all dependents
- Up to 16 weeks paid parental leave
- Enroll in the Virta treatment for free and give a discount to friends and family
- Internet, home office, learning & development stipends
- Employee Resource Groups like Parents of Virta, Ladies of Virta, and Virtans for DEI
- 401K and ROTH contribution opportunities
Company HQ
Civic Center, Denver, CO
Leadership
Sami Inkinen
(CEO & Co-Founder)Worked on Microsoft’s strategy team for MS Office, and as a consultant for McKinsey & Company. Co-founder of online real estate marketplace Trulia, serving as its COO until its IPO and eventual sale to Zillow Group.
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