IT Systems Administrator, IntelePeer
$95-105k
+ Stock Options
More information about location
Office located in Dania Beach, FL
AI-powered communications automation
Open for applications
AI-powered communications automation
201-500 employees
Open for applications
$95-105k
+ Stock Options
More information about location
Office located in Dania Beach, FL
201-500 employees
Company mission
To enable businesses to deliver truly delightful experiences.
Role
Who you are
- The ideal candidate will be a motivated individual with a knack for problem-solving and the ability to manage multiple tasks autonomously
- Proven experience in architecting and maintaining cloud infrastructure, with a primary focus on Microsoft Azure
- A robust track record, with 4–6 years of hands-on systems administration experience, including Windows Server and Azure resources
- Demonstrated ability in managing and configuring Office 365, Entra ID, Azure Cognitive Services, and Azure Virtual Desktop environments
- Significant experience providing tier 1-3 operational support for a diverse, distributed environment
- A clear understanding of compliance with regulatory standards such as HIPAA, PCI, GDPR, SOC2, and ISO27001, and the ability to implement and maintain compliant systems
- Experience supporting advanced wireless network infrastructures, specifically with Cisco Meraki technologies, is desirable
- The successful candidate will have an ability to solve complex hardware, software, and connectivity problems, ranging from basic to expert level challenges. A background in supporting a variety of computing environments—including Apple, Dell, Azure, Office 365, SharePoint, Windows OS (both desktop and server), Mac OS, and Ubuntu is essential
What the job involves
- We are seeking an IT Systems Administrator with a strong focus on Microsoft Azure, to lead and spearhead our technical initiatives within the cloud infrastructure domain.
- As an integral member of the IT department, you will be responsible for overseeing system performance, troubleshooting, and implementing Azure-centric solutions, ensuring a secure, robust, and efficient IT environment for our organization.
- In-depth administration and optimization of our Microsoft Azure and Office 365 environments
- Designing and managing cloud infrastructures with a heavy focus on Microsoft Azure while also maintaining familiarity with Google Cloud Platform and AWS ecosystems
- Collaborating on the development and refinement of operating system standard images tailored to organizational needs
- Leading our vulnerability and patch management processes to ensure maximum system security
- Ensuring our computing environments meet the stringent requirements set by our Information Security team, focusing on system hardening, configuration best practices, and log management
- Sedentary work lifting no more than 75 pounds
- Occasional lifting, carrying, and standing
- Frequent hand/eye coordination to operate office equipment
- Vision sufficient to read computer screens, reports, and related department documents
- Dexterity to operate computer keyboards and other related office equipment
- Endurance sufficient to sit and work at a computer for extended periods of time
- Frequent speech communication and hearing
Our take
For businesses, AI automations has the potential to make processes more efficient and hence drive higher revenue. IntelePeer knows this and delivers AI agents to manage customer communications so that its clients can reduce costs, improve the customer experience and enhance ROI.
Capable of automating an impressive 90% of customer interactions, this comprehensive coverage is what allows IntelePeer to stand out. Its solutions are powered by generative AI and are suitable across many sectors such as healthcare, finance and retail.
Recently, IntelePeer secured a huge growth investment co-led by Savant Growth LLC and VantagePoint Capital Partners. These funds will be used to support further expansion after already growing its business 100% year-over-year.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 9 rounds)
Jul 2024
$70m
LATE VC
May 2021
$110m
CONVERTIBLE
Total funding: $252.1m
Company benefits
- 401(k): Use your retirement savings to plan for the future
- Stock options: Invest as an owner in the company you work for
- Unlimited vacation: Take time off for a break, vacation, or travel
- Healthcare: Enjoy medical, dental, and vision, plus gym reimbursement
- Catered meals: Dine-in on company meals and a snack-packed kitchen
Company HQ
Dania Beach, FL
Leadership
Frank Fawzi
(CEO, not founder)Former CTO (Software/Integration Group) at ADC. Was also President and CEO at CommTech Corporation and a Consultant at AT&T.
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