Lead Visualization Engineer, Salesforce
Customer Analytics
$146.6-201.7k
Salary applicable for Washington-based candidates
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
$146.6-201.7k
Salary applicable for Washington-based candidates
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 8+ years of work experience in sales strategy, product management, or management consulting with strong exposure to data viz strategy and execution
- Proven ability in writing sophisticated database queries in any SQL language (Oracle, MySQL, etc)
- Advanced data analytics and modeling skills using tools such as SQL, Python, Tableau, R, and/or Business Objects (or similar analytical packages)
- Proficiency with Tableau, Einstein CRM, Conversational analytics
- Knowledge of statistics and experience using statistical packages for analyzing datasets and experience with data models, data mining and segmentation techniques
- Strong analytical skills along with ability to work independently with limited supervision
- Experience with any analytics/reporting tools like Tableau, Business Objects, Spotfire, QlikView, etc is desirable
- Exposure and understanding of relational databases, BI and data warehousing
- Experience working with a global team in multiple locations
- Salesforce experience/certification is a huge plus
- A related technical degree required
What the job involves
- We are looking for a Lead Data Visualization Engineer to be part of the Success Pillar in the Data and Analytics organization!
- As a member of this team you will have the opportunity to work on a broad array of data domains and technologies, analyzing large data sets and providing critical insights that empower our business partners formulate key strategies, improve business processes that drive product adoption & growth, renewals, professional services, and more through a data driven approach
- You will both dive deep into the data, uncovering the critical insights, as well as build compelling visualizations to facilitate the democratization of our data and insights!
- The results of your work will help Salesforce scale customer success, improving customer health and dedication to Salesforce and ultimately reducing attrition and driving growth
- Interpret data, analyzing results using statistical techniques and providing ongoing reports
- Understand the interplay between various data sources, Salesforce analytics platform and customer needs
- Understand customer context in depth and translate it to outputs. Wear a business hat and deliver solutions that fit business needs while simultaneously working across the engineering, data science and data services teams
- Drive the design and delivery of analytics deliverables (scorecards, weekly/monthly/quarterly reporting, deep-dive analysis, ad hoc analysis, analytics strategies, stakeholder enablement) ensuring quality and rigor of analysis
- Develop and implement a framework for data collection, data analytics and other strategies that optimize efficiency and quality
- Be a good communicator who can present their data analysis/findings in a clear and concise manner
- Be very comfortable extracting data from a wide range of sources (excel, database, hadoop, etc) and develop insightful charts, dashboards and reports
- Be excellent at story telling of visual data
- Locate and define new process improvement opportunities
- Be very good in documenting the analysis, results and data processes, which can be reused by the team
- Be a phenomenal teammate who thrives in a diverse global team
- Be very passionate about quality and have a solid sense of ownership on the work accomplished
- Have a high sense of urgency to respond to data queries/issues or deliver data requests
- Be proactive, well-organized, and have solid attention to detail
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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