Senior Manager of New Verticals, DoorDash
Alcohol Consumer Strategy & Operations
$163.4-258k
Location based salary. Opportunities for equity grants
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
$163.4-258k
Location based salary. Opportunities for equity grants
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking
- You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you
- You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
- You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel
- You’re customer focused. You are able to identify consumer pain points, lead with the consumer front of mind and build go to market strategy to enhance our consumer experience
- You have 9+ years of experience. You’ve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience)
- You are a leader. You have 3+ years of experience managing teams
What the job involves
- In this role you will be responsible for leading end to end consumer growth within the business
- You will be responsible for defining, executing, and optimizing growth initiatives to provide customers with an excellent shopping experience
- On a typical day, you might dive into data to explain growth product performance at the lowest level of detail, analyze changes to customer behavior, define key growth opportunities and go to market strategies, all while working cross-functionally with merchandising, growth, and product team
- You will report to the GM of Alcohol on our New Verticals team
- Build. You’ll have your fingerprints all over DoorDash’s Alcohol business, across small, medium and enterprise businesses. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details
- Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers
- Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans
- Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data
- Lead and collaborate. You’ll work with a cross-functional team, including marketing, design, product, and operations to build this new line of business for DoorDash
Our take
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Mid-Market, San Francisco, CA
Leadership
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
Salary benchmarks
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