GTM Enablement Lead, Nooks
More information about location
AI-powered parallel dialer & virtual salesfloor
Job no longer available
AI-powered parallel dialer & virtual salesfloor
201-500 employees
Job no longer available
More information about location
201-500 employees
Company mission
To automate this grunt work so salespeople can focus on the human parts of the job.
Role
Who you are
- This role is ideal for someone who thrives in a fast-paced startup environment, is passionate about building programs from the ground up, and wants to make a tangible impact in go-to-market teams like Sales Development and Customer Success
- 2-5+ years of experience in SDR Enablement, Sales Enablement, Customer Success Enablement, or Revenue Enablement
- Someone with hands-on experience as an SDR, BDR, and/or CSM (or comparable such roles) in their work history
- Strong track record of building and scaling enablement programs that drive measurable impact
- Excellent instructional design and project management skills
- Familiarity with tools like Gong, Hubspot, Notion, SEPs like Outreach, CMS platforms
- Ability to translate complex ideas into BOTH straightforward and focused terms (for SDRs) as well as in deep detail (for CSMs)
- Creative, curious, and solutions-oriented mindset with a bias for action
Desirable
- Experience in enablement at a Series A/B startup (or similar environment of >2x’ing revenue and headcount annually)
- Experience as an SDR/BDR, AM/CSM, or both
- NOT a requirement, but unicorn career trajectories may look like SDR -> Customer Success -> Enablement
- Experience in AI or sales engagement technologies
What the job involves
- We’re looking for a GTM Enablement Lead to join our fast-growing team and help scale the way we enable and support our customer-facing teams at Nooks
- You’ll take on a range of enablement initiatives, from content management to skill, product, and systems training, as we expand our offerings and grow our team
- You'll report to the Head of Enablement & AI Prospector GTM, who will guide prioritization, decision-making, and your career growth, while ensuring no duplicative work (or proper collaboration!) across Enablement initiatives
- You’ll also work closely with the Head of Sales Development and the VP of Customer Success supporting their functions, as you exercise autonomy in designing and delivering on enablement programs primarily aimed at our amazing Sales Development Representatives (SDRs) and Customer Success Managers (CSMs)
- Collaborate cross-functionally to deliver timely enablement for product and process updates, among other GTM initiatives
- Drive enablement for product education, skills training, AE/CS and AE/SDR process alignment
- Support the deployment and/or maintenance of content in a CMS/KMS or similar to ensure content and information is accessible by the GTM organization
- Support the configuration of Nooks at Nooks: we use our own product heavily, and setting up high quality AI coaching bots, scorecards, and battlecards (that keep up with regular change) will be important
- Expand on onboarding and everboarding (i.e. product, tech stack, and process enablement)
- This role is best-suited to someone who can organize through ambiguity and would enjoy variety in ideation, building, iterating, execution, and facilitation
- Continuously assess enablement program effectiveness through feedback, adoption metrics, and performance data
Our take
For many businesses, the rise in hybrid and remote working has lessened team building and collaboration within their teams. Nooks was founded in 2020, initially as a virtual space for sales teams to collaborate and work in real-time, and to feel like they're working in the same room as their colleagues.
Nooks evolved from that social workflow premise and developed an AI dialer to automate manual tasks for sales teams. It also has a "Call Analytics" tool for sales teams to transcribe, analyse and improve upon their calls. Meanwhile, its virtual salesfloor still makes collaborating, team building and training easier for virtual teams.
While Nooks is up against large workflow management platforms such as Slack, its tight focus on sales teams lets it stand out. This speciality has led to several rounds of funding for Nooks, two of which came in 2024 off the back of massive momentum and growth for the company.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Oct 2024
$43m
SERIES B
Apr 2024
$22m
SERIES A
Total funding: $70m
Company HQ
Polk Gulch, San Francisco, CA
Leadership
Rohan Suri
(Co-Founder & Sales Leader)Previously a Software Engineering Intern at Forethought, and ML Engineer Intern at Cerebras Systems. Was also a Machine Learning Researcher at Stanford Artificial Intelligence Laboratory and a Cybersecurity Intern at Visa.
Nikhil Cheerla
(Co-Founder & CTO)Previously an ML Engineer at Tesla. Was also a Vision Lab Research Intern at Stanford University, and Engineering Intern at Lyft and Quora.
Dan L
(Co-Founder & CEO)Previously a Machine Learning Engineer at Scale AI. Worked in Quantitative Strategies at IEX Group and ML Research at Cerebras Systems.
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