Sales Development Manager, Scratchpay
$120-140k
+ Equity
Healthcare financing provider
Be an early applicant
Healthcare financing provider
21-100 employees
Be an early applicant
$120-140k
+ Equity
21-100 employees
Company mission
Scratchpay's mission is to help more patients and pets get access to the care they need to live happy lives.
Role
Who you are
- If putting compassion first, helping tell the story of groundbreaking products and continuously learning & refining to achieve exceptional outcomes sounds like you, then we encourage you to apply
- The ideal candidate for this role should be hyper-focused on team development and enablement, experienced in building high-performing teams and energized about the role that exceptional financial technology solutions can play in improving healthcare
- Minimum of 5 years of sales experience with 2+ years leading high performing business development teams
- Ability to work collaboratively in cross-functional teams
- Excellent problem-solving skills and attention to detail
- Experience working in a matrixed organization structure is a plus
- Experience working in FinTech, HCIT or similarly regulated industries preferred
- Extensive knowledge and understanding of business development strategies and best practices
- Experience in identifying and cultivating strategic partnerships and opportunities for business expansion
- Results-orientation with a demonstrated commitment to achieving and exceeding business objectives
- A track record of delivering measurable business outcomes and driving revenue growth
- Ability to effectively communicate the value proposition of our financial technology solutions to healthcare professionals and other target audiences
- Strong analytical skills to assess market trends, competitor activities, and customer needs to inform strategic decisions
- Continuous learning mindset and a passion for teaching others
What the job involves
- Scratch is hiring a Sales Development Manager to drive early engagement with our Scratch Checkout payment processing solution
- Reporting to Scratch’s Director of Sales, this role will be responsible for leading a team of Sales Development Representatives, focused on early customer outreach and engagement with the goal of developing a strong pipeline of high-quality demos in partnership with our team of Account Executives
- Implement scalable outreach strategies, leveraging phone and email touchpoints to maximize engagement across outbound prospects
- Establish clear KPIs and performance standards, utilizing data and call reviews to assess SDR effectiveness and identify coaching opportunities
- Partner closely with Account Executives to align on ICP, outreach priorities, lead handoff process, and overall pipeline generation strategy
- Collaborate with RevOps, Product, and Marketing to improve lead flow quality, conversion rates, and CRM hygiene across the SDR funnel
- Launch and manage a structured onboarding and continuous development program for SDRs to accelerate ramp time and support long-term career progression
- Run weekly team meetings and pipeline reviews, fostering an accountable, collaborative, and competitive team culture
- Regularly report on SDR performance metrics, pipeline health, and demo contribution to broader sales leadership and stakeholders
- Identify process gaps, tooling needs, and automation opportunities to increase efficiency and productivity
Application process
- Submit your resume
- Answer the custom questions provided
- Feel free to add any additional information or documents you believe are relevant to your application
- We look forward to reviewing your application!
Our take
Access to healthcare for both humans and pets can often be unaffordable, but the nature of the situation means people are forced to find a way to pay. This often involves unfair lending rates or hidden fees within payment plans, a tactic that unfairly preys on those least able to afford it.
Scratchpay provides healthcare financing solutions for both human and pet healthcare, allowing customers to apply for payment plans across various time periods. The company provides its "Take 5" plan of five bi-weekly payments at zero percent interest, a plan which doesn't include hidden fees and is not subject to prepayment penalties or deferred interest.
The company has raised considerable funding which will be invested in developing new technology to help medical providers better connect with their clients and manage the end-to-end patient experience. Scratch is processing over $1 billion in payments annually, and is planning for further expansion as the popularity of buy now, pay later services continues to grow in the health care sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2022
$35m
SERIES C
Sep 2020
$0.8m
EARLY VC
Total funding: $58.9m
Company HQ
Eagle Rock, Los Angeles, CA
Leadership
John Keatley
(CEO)Experience as Director of Financial Planning & Analysis, Vice President of Finance, and CFO of Green Dot Corporation from 2004 to 2013. CFO of Klarna from 2013 to 2015.
Caleb Morse
(President)Senior Analyst of FP&A & Revenue and Senior Director of Banking Operations for Green Dot Corporation from 2007 to 2012. Experience as CFO and Head of Growth for Meridith Baer Home.
Salary benchmarks
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